TTEC Digital - Professional Services, Senior Engineer
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Requirements
• Experience creating and presenting to executive level stakeholders (technical and non-technical). • Desire to work in a fast-paced environment. • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences. • Existing knowledge and/or industry certifications for NICE CXone and process automation technologies • 1-3 years of ASP/.NET experience (C#, VS.Net, XML, Web Services, etc.) • Ability to work US daytime hours • What You Can Expect • Benefits available to eligible employees include the following: Medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off (PTO) and wellness time off.
Responsibilities
• This is a fully remote role based in the Philippines. • Recognized as an external and internal thought leader within CX transformation, Process Automation Digital Transformation, and Omnichannel technologies. • Exercises wide latitude in determining objectives and approaches to engagements. • Influences client leadership to establish overall business relationship and engagement strategy. Is primarily client-focused; however, does have some responsibility for internal functional matters and partner engagements. • Works on issues that impact design/selling success, future concepts, and product offerings. • Ability to mentor Software Engineers • Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages: CXone Studio, C#, ASP.NET • Design and present projects to improve current process and overall platform. • Code and test projects. • Deliver high-quality software on time. • Attend meetings and training as required. • Work with system analysis and project management for the successful completion of a project.
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