Automatticcareers - Partner Manager, Automattic for Agencies
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Requirements
• 5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem. • Proven track record of achieving revenue targets. • Experienced in structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization. • Strong analytical and critical thinking skills, and hands-on approach to identifying business opportunities and penetrating new accounts. • Excellent customer service skills and a creative approach to solving issues with out-of-the-box solutions. • Proven success in developing effective execution strategies within the book of business to drive mutually beneficial partnerships between agency accounts and the company. • You're a self-starter, proactive, and able to handle uncertainty while demonstrating your own initiative. • Efficient Time Management: Ability to prioritize tasks and reprioritize as needed. • You have experience working across multiple business units comprising many stakeholders and influencing factors. You can work well as part of a team and as an individual contributor. • Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually. • Excellent interpersonal and communication skills to effectively collaborate with internal and external teams. • Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc. • Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences. • Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps. • Adaptable to new technologies, industry trends, and changes in the competitive landscape. • We are currently prioritizing candidates who reside in Australia
Responsibilities
• Identify, source, and develop growth strategies to increase agency partners’ book of business. • Monitor and report on sales performance and adjust strategies as needed. • Take ownership of all aspects surrounding agency account management. This includes cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, and conducting business reviews. • Monitor the health of the agency's clients’ sites using Automattic products, and manage retention risks. • Identify, recruit, and onboard partners who align with the A4A program growth strategy, and who will benefit from a close relationship with our product suite and team. • Build multiple champions within each digital agency, and understand their business strategy, organizational structure, and go-to-market focus. • Become the agency’s trusted advisor. • Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions. • Collaborate on marketing and sales enablement programs for partners with respective BU’s. • Attend and support Flagship WordCamps, potential sponsorships, and partner events to drive lead generation and increase brand visibility. • Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership. • Gather feedback from partners to improve products, services, and the overall partnership experience. • Advocate for partner needs within Automattic or the partner’s respective BU niche. • Stay informed about industry trends, competitor activities, and market developments. • Use market insights to refine partnership strategies. • Ensure partners adhere to agreed-upon standards and compliance requirements. • Seek ways to enhance the overall partner ecosystem within Automattic.
Benefits
• We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated. • This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI
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