Cadence Solutions - APCM Operations Lead
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Requirements
• 5+ years of experience in operations, strategy, consulting, or a related field • A strong generalist operator: equally comfortable building a process from scratch, diving into a spreadsheet, and presenting to an executive audience • Proven ability to lead cross-functional initiatives and influence without direct authority • Highly analytical defaults to data in decision-making and can build analyses independently from raw inputs to recommendation • Comfortable with ambiguity, fast-changing priorities, and building in environments where the playbook doesn't yet exist • You demonstrate hands-on cross-functional ownership, not just analytical or presentation support and a track record of driving structured problem-solving through to execution
Responsibilities
• Own and lead the highest-priority cross-functional operational initiatives across the APCM business at any given time • Serve as the connective tissue between Growth, Enrollment, Care, and Patient Success removing blockers, aligning stakeholders, and driving decisions • Translate leadership priorities into structured workstreams with clear owners, timelines, and measurable outcomes • Diagnose operational inefficiencies across the APCM product lifecycle and design scalable solutions before they become critical • Build and maintain operational playbooks, SOPs, and frameworks that support growth without proportional headcount increases • Partner with Product and Technology to identify automation and workflow improvement opportunities • Support the launch and ramp-up of new health system partners end-to-end • Define and own the KPI framework for APCM operations; build dashboards and reports that surface actionable insights • Partner with Finance and Analytics on capacity planning, forecasting, and business reviews • Prepare executive-level communications, operational reviews, and strategic updates • Proactively flag risks and emerging issues before they compound
Benefits
• Competitive pay & equity* • Comprehensive health coverage: Medical, dental & vision • 401k plan + matching • Paid parental leave • benefit offerings may vary depending on job profile, job level and worker type Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. • A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.If you require a reasonable accommodation during the interview or hiring process, please notify your recruiter.
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