theydo - Senior Biz Ops & People Experience Generalist

European Economic Area, Hybrid€81k - €89k/year+ Equity1mo ago

In Office Senior EMEA Software Logistics Senior Researcher CEO Team Management Team Leadership Coaching New Hire Onboarding Notion

Requirements

• Experience working within a growing remote or hybrid SaaS organisation, supporting team members across multiple geographies and time zones. • Experience in strategy and operations, business operations, people operations, employee experience, or similarly cross-functional operational roles. Experience spanning multiple areas is strongly preferred. • Experience planning and coordinating in-person company events, including logistics, vendor management, and attendee experience, is preferred. • Third-level education in Human Resources, Business, Operations, Psychology, or a related field is preferred. • Strong generalist mindset. You’re comfortable switching between operational, strategic, and people-focused work. • Comfortable working across modern SaaS and AI tooling, including platforms such as Slack, Notion, Google Workspace, and workflow automation tools. • A self-starter who thrives in autonomous environments and is comfortable improving existing processes or building new ones from scratch. • Strong communicator with excellent interpersonal skills, high attention to detail, and the ability to build trust across teams and seniority levels. • Pragmatic and solutions-oriented, with a focus on what works rather than what’s perfect. • Comfortable managing multiple priorities simultaneously and operating effectively in fast-moving, ambiguous environments. • High emotional intelligence with a genuine care for people, collaboration, and building an equitable, people-first organisation. • Coachable and growth-oriented — you actively seek feedback, reflect on it, and use it to improve.

Responsibilities

• CONNECT THE TEAM • Own our onboarding program, ensuring new hires feel welcomed, prepared, and set up for long-term success. • Organise and host our bi-weekly all hands/AI Q&As. These sessions connect us as one global team and ensure our team members come together to share how they’re leveraging AI in their work. • Lead our annual company retreats, from logistics to itineraries, liaising with our service vendor and ensuring a seamless and engaging experience. • Support functions in planning and coordinating in-person team meet-ups. • DRIVE OPERATIONS & STRATEGY • Partner with our CEO and executive team to set priorities, track progress, and drive execution of strategic initiatives, including OKR rollout, execution tracking and strategic communications. • Translate high-level goals into actionable plans, timelines, and measurable outcomes. • Identify operational risks, process gaps, and cross-functional dependencies, and drive actionable solutions to keep strategic initiatives on track. • Partner with our Principal People Operations Specialist to continuously improve people operations and employee experience initiatives, including the implementation of AI and automation across workflows and operational processes. • ENABLE LEADERSHIP • Lead internal communications, partnering with the leadership team to manage communications and updates effectively. • Organise and attend our quarterly leadership team meet-ups (accommodation, catering, agenda) and ensure alignment, accountability and follow-through on agreed actions.

Benefits

• 💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed! • 🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility. • 🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location. • 🌴 Flexible holiday days – We love what we do and equally love taking a break. You'll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December. • 🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career. • 🧘‍♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership. • 👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover. • 👨‍💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered. • 🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in Spain, Portugal and France. • ⚒️ Latest tech & tools - MacBook Air or Pro, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously. • 🚀 Continuous growth of our benefits package as we continue to grow in size • To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.