Weight Watchers - Senior Platform Engineer
Requirements
• 5+ years in SRE, platform engineering, or similar infrastructure role • Deep expertise in at least one observability domain (metrics, logging, tracing, or APM) • Experience with agent configuration and instrumentation (New Relic, Datadog, OpenTelemetry, or equivalent) • Track record of building (not just maintaining) monitoring/alerting systems • Comfortable making opinionated architectural decisions with incomplete information • Strong systems thinking—you understand tradeoffs between managed vs. open-source, complexity vs. coverage • Strongly Preferred • Strongly Preferred • AWS and containerized environments (EKS, Docker) • Infrastructure-as-Code (Terraform, CloudFormation) • Kafka or async message queues (understanding log/metric pipeline architecture) • RDS experience (database monitoring, slow query logs) • Open-source observability stack (Prometheus, ELK, Grafana, Jaeger) • Cultural Fit • You move fast and are comfortable with ambiguity—greenfield projects are exciting, not daunting • You're opinionated but pragmatic—you'll push back on bad ideas and compromise when needed • You think like a builder, not a ticket-taker • You communicate clearly: you can explain technical decisions to non-technical stakeholders • Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. • $200,000—$215,000 USD • At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance.
Responsibilities
• Observability Architecture & Implementation • Design and deploy a logging, metrics, and APM stack that scales with the organization • Establish agent configuration best practices (New Relic, OpenTelemetry, or alternatives) • Create structured logging patterns and cardinality management strategy • Implement distributed tracing to understand latency and failure paths across services • Incident Management & Response • Evaluate and select incident management platform (we're not locked into any vendor) • Build alerting policies that surface real signals without drowning teams in noise • Develop incident triage, escalation, and communication workflows • Create runbooks and post-incident analysis templates • Automation & Toil Reduction • Identify manual work in today's incident response and automate it away • Build dashboards, alerts, and self-service tools so teams don't need platform team involvement for basic troubleshooting • Codify monitoring and alerting as infrastructure (IaC) • Technical Leadership • Set SRE practices and standards for the organization • Mentor Platform Engineering team on observability concepts and tooling • Drive adoption: make it easy for service owners to instrument their code correctly
Benefits
• $200,000—$215,000 USD • At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance.
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