PagerDuty - Senior Solutions Consultant II- Chicago

• 5+ years in solutions consulting, pre-sales, technical account management, or similar customer-facing role • Strong understanding of SaaS, cloud infrastructure, DevOps, or IT operations • Proven ability to support and influence sales cycles with solid grasp of sales processes and customer buying journeys • Experience working with enterprise customers and navigating complex organizations • Applicants must be currently authorized to work in the United States on a full-time basis • Experience with PagerDuty or similar incident management platforms • Familiarity with automation, observability, or ITSM tools • Technical certifications (AWS, Azure, GCP, etc.) • Excellent communication and presentation skills with ability to translate technical concepts for any audience • Problem-solver with consultative mindset and willingness to travel as needed • PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. • This role is expected to come into our Atlanta office two times per week, so you can thrive in your new role and fully embrace being a Dutonian! • The base salary range for this position is 163,500 - 225,200 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. • Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. • Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. • Hesitant to apply? • Hesitant to apply? • We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! • Where we work • PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: • cannot • Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western AustraliaCanada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, YukonUnited States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, WyomingCandidates must reside in an eligible location, which vary by role. • Location restrictions: • Australia: • Canada: • United States: • How we work • Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. • People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.