PlayStation Global - AI Engineer
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Requirements
• 3+ years (or equivalent) of Software Engineering experience within a professional working environment • Hands-on experience building AI or generative AI features that connect model APIs to business workflows, data, documents, or internal services. • Coding Proficiency: Strong software engineering skills in Python and/or Java, including API development, testing, debugging, asynchronous processing, and maintainable service design. • Cloud Competency: Experience with AWS or equivalent cloud services • RAG and Retrieval Systems: Familiarity with embeddings, chunking, indexing, retrieval strategies, vector and hybrid search, reranking, citations, and vector stores such as OpenSearch, Pinecone, Weaviate, Redis, pgvector, Azure AI Search, or similar technologies. • Agent and Workflow Orchestration: Experience with AI orchestration patterns and tools such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, OpenAI Agents SDK, N8N, AWS Bedrock Agents and Knowledge Bases, or comparable tools. • Structured Outputs and Tool Use: Experience designing prompts, schemas, tool/function calls, workflow contracts, and validation logic so AI systems can produce dependable outputs and interact safely with internal systems. • AI Observability and Evaluation: Familiarity with tracing, monitoring, evals, prompt testing, quality metrics, and debugging tools such as LangSmith, Arize Phoenix, OpenTelemetry, Datadog, Splunk, New Relic, CloudWatch, or comparable platforms. • Desirable: • Degree and/or qualification in Computer Science, Software Engineering, or a related technical field • Model Context and Connectors: Familiarity with Model Context Protocol (MCP) or similar patterns for connecting AI applications to enterprise tools, databases, documents, and workflows. • Multimodal AI Systems: Experience with text, image, document, audio, or video models, including multimodal embeddings, OCR/document understanding, or content moderation workflows. • Commerce or Trust Domain Experience: Experience applying AI to fraud, payments, risk, customer support, marketplace operations, trust and safety, content operations, or digital commerce business processes.
Responsibilities
• Implement services, workflows, and reusable components for LLM-powered automation, retrieval, tool use, summarization, classification, decision support, and knowledge workflows. • Collaborate with operations, product, data, risk, and engineering stakeholders to understand use cases, prototype solutions, measure outcomes, and help move proven capabilities into production. • Build AI workflows that use tool/function calling, structured outputs, workflow state, internal APIs, and human review patterns to take useful action while staying auditable and controlled. • Contribute to RAG and agentic retrieval pipelines over enterprise content and operational data using embeddings, vector databases, hybrid search, reranking, citations, access controls, and freshness strategies. • Create and maintain evaluation suites, regression tests, prompt/model versioning, trace analysis, guardrails, policy checks, PII handling, hallucination mitigation, and operational monitoring. • Develop scalable APIs, microservices, and event-driven workflows in Python or Java, with attention to reliability, resilience, security, cost efficiency, and clean integration with existing services. • Deploy AI services using AWS, containers, infrastructure as code, CI/CD pipelines, secrets management, observability, and operational runbooks. • Participate in design reviews, implementation planning, troubleshooting, documentation, and knowledge sharing across technical and non-technical teams.
Benefits
• Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. • Discretionary bonus opportunity • Private Medical Insurance • London Allowance (if applicable) • 25 days holiday per year • Subsidised Café • Free soft drinks • Access to cycle garage and showers • Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. • Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. • Equal Opportunity Statement:
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