Justworks - Senior IT Engineer, Enterprise Systems

• As a senior systems engineer, you possess extensive expertise in entrepreneurial, startup, or enterprise settings. You provide top-tier, "white-glove" support for stakeholders tailored to their specific needs. You excel in researching technical problems and solutions with a high level of professionalism. • In this role, you take charge of the technical design, planning, implementation, and performance tuning for critical enterprise application systems. While you are the primary architect and owner for our core collaboration stack, you are a versatile engineer capable of managing a broad and diverse ecosystem of tools. You lead by example as a technical expert and serve as a mentor to junior systems engineers. • Your Success Profile • In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others. • Camaraderie • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others. • Openness • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude. • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. • Integrity • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” • Simplicity • Experience: Minimum of 5 years of professional IT systems experience in a fast-paced environment supporting a hybrid/distributed workforce. • Subject Matter Expertise: Experience as the definitive Atlassian SME, overseeing the end-to-end architecture and governance of Jira and Confluence. This includes designing complex workflows, managing project lifecycles, and driving platform optimization. Beyond Atlassian, you bring deep-seated expertise in the administration of enterprise ecosystems, specifically Google Workspace and Slack. • Subject Matter Expertise • SMP Proficiency: Ideal candidates will have experience using SaaS Management Platforms (e.g., Productiv, Lumos, Torii, etc.) to manage a wide catalog of tools. • SMP Proficiency • AI Fluency: Demonstrated interest or experience in using AI tools to increase engineering velocity and automate manual thinking. • AI Fluency • IAM: Proficiency in Okta is a significant plus to support IGA (identity governance and administration) and user lifecycle initiatives • Supportive Mindset: Experience supporting infrastructure and automation teams without needing to own those specific domains. • Supportive Mindset • Versatility: Proven ability to manage and support a wide range of SaaS platforms (30+) beyond the core stack. • Versatility • Adaptability: You learn fast, are not afraid of technical details, and are motivated to understand every aspect of the products you support. • Adaptability • The base wage range for this position based in our New York City Office is targeted at $127,000.00 to $139,700.00 per year. • Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. • For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. • Diversity At Justworks • Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.