Insomniac Design - Senior Business Analyst (Government Services)

• Expected to contribute to the success of the department by providing leadership and guidance. • Successfully solves difficult problems, recognized as a leader in more than one area. • Recognized as a subject matter expert in areas specific to their discipline/team. • Able to identify and address previously acknowledged problems, offering innovative solutions and influencing organizational strategy. • Designs and leads implementation of product, process, automation and/or streamlines work using industry best practices or incremental ideas, resulting in systemic improvements and/or increased engagement. • Designs new business processes that have a positive impact on customers and drives organizational growth. • Mentors junior and mid-level team members, actively participates in the hiring process, advocates for business improvements, and contributes to the performance management process, providing valuable insights. • Lead product requirements gathering, documentation, and validating processes throughout the project lifecycle. • Lead discussions with clients, stakeholders, users, and internal team members to analyze, discuss, and document functionality. • Collaborate cross-departmentally to refine and validate requirements and functionality, capturing assumptions and creating alignment of purpose. • Lead the creation of Business Requirements Specifications, User Stories and Acceptance Criteria. • Support QA with test case development. • Assist in the testing process to refine requirements. • Own and successfully conduct the process of measuring, reporting and meeting requirements. • Recommend changes to the product roadmap based on requirements evolution. • Experience meeting critical deadlines, adapting quickly to shifting priorities, and managing multiple projects simultaneously. • Excellent communication skills including the ability to communicate complex concepts clearly and succinctly to internal and external stakeholders. • Experience working with federal, state, or local government agencies to analyze legacy systems, modernize service delivery, or improve citizen-facing platforms. • Demonstrated ability to navigate complex stakeholder environments, including inter-agency coordination, regulatory compliance, and public sector governance models. • Skilled in translating policy, legislative, or operational mandates into actionable system requirements and digital workflows. • Familiarity with documenting business processes and functional specifications for government digital services, including case management, licensing, or application processing systems. • Insomniac Design offers a competitive salary and benefits package including health and life insurance as well as 401k contribution. Salary range: $80,000 - $110,000. • Applicant Eligibility: Please note, candidates who are eligible to work in the US without visa sponsorship are eligible to apply. We are not accepting applicants from recruiters or staffing agencies.