Amplitude - Customer Data Scientist

• Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept. • Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture. • Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation. • Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development. • Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams. • You'll be a great addition to the team if you have: • You have built, scaled, or supported experimentation programs within a product-led technology company and understand both the technical and organizational challenges involved. • You have experience working with experimentation platforms such as Statsig, Eppo, Optimizely, LaunchDarkly, or similar technologies. • You are comfortable engaging with highly technical audiences and can effectively communicate complex statistical concepts to data scientists, engineers, executives, and business stakeholders. • You enjoy translating technical depth into practical business outcomes and helping organizations make better product decisions through experimentation. • You have experience influencing product strategy, technical roadmaps, or best practices based on customer needs and market feedback. • At a minimum, you need to have: • 5+ years of experience in Data Science, Experimentation, Analytics, Applied Statistics, or a related field with a strong foundation in experimental design and causal inference. • Hands-on experience designing, running, and analyzing A/B tests and applying advanced experimentation methodologies, including variance reduction, holdouts, sequential testing, or related techniques. • Strong proficiency in SQL and python and experience working with cloud data warehouses such as Snowflake, BigQuery, or Redshift. • Experience using Python or R for statistical analysis, experimentation, and data modeling. • Experience working directly with customers, stakeholders, or cross-functional partners to solve complex technical challenges and communicate sophisticated concepts effectively. • Our values: • At Amplitude, our values guide how we show up for one another and for our customers: • Humility: We operate from a place of empathy and openness, seeking to understand many points of view. • Humility: • Ownership: We take the initiative to solve problems that drive our shared company success. • Ownership: • Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others. • Growth Mindset: • Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success. • Customer Centricity: • We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers. • We care about the well-being of our team: • Some of our benefit programs include: • Excellent ​Medical, Dental and ​Vision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans • 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually • Flexible time off, ​p​aid holidays, and more • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more • Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions • Employee Stock Purchase Program​ (ESPP)