Runpod, Inc. - Deal Desk Manager, Revenue Operations
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Requirements
• Experience in Deal Desk, Sales Operations, or commercial operations within SaaS, PaaS, IaaS, or infrastructure companies • Strong understanding of enterprise pricing structures, usage based pricing, and contract governance • Experience administering CPQ systems such as Salesforce CPQ, DealHub, or Conga • Strong CRM proficiency with Salesforce preferred • Understanding of revenue recognition principles and enterprise contract structures • Experience partnering cross functionally with Sales, Finance, and Legal teams • Strong organizational and communication skills • Experience managing multiple complex deals simultaneously • Active use of AI tools for workflow automation or commercial operations • Successful completion of a background check • Preferred: • Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms • Experience with usage based pricing models and savings plan structures • Experience implementing or migrating CPQ systems • Experience working with CLM platforms such as Ironclad, Juro, or DocuSign CLM • Experience supporting enterprise GTM organizations in high growth environments • What You’ll Receive: • The competitive base pay for this position ranges from $125,000 - $180,000. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. • Generous medical, dental & vision plans • Flexible PTO- take the time you need to recharge • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace
Responsibilities
• Quote to Close Process Ownership • Manage the review and approval process for non standard enterprise deals • Support custom pricing structures, savings plans, multi year agreements, and volume discounts • Establish and maintain Deal Desk SLAs with the Sales organization • Serve as the primary operational contact for Account Executives managing complex deals • CPQ Implementation and Quoting Infrastructure • Own CPQ implementation and administration in partnership with Revenue Operations and Finance • Maintain pricing rules, discount matrices, approval workflows, and product catalogs • Partner with Sales leadership on quote templates and proposal workflows • Commercial Deal Governance • Maintain pricing and discount governance standards • Partner with Finance on bookings definitions and revenue recognition requirements • Partner with Legal on contract review workflows and approval paths • Maintain pricing precedent and deal history records • Contract Lifecycle Management • Manage executed contract repositories and ensure CRM alignment • Build operational systems supporting renewals, amendments, and expansion workflows • Partner with Customer Success on renewal management processes • Pipeline Accuracy and Forecast Support • Ensure deal structures and contract values are accurately reflected in CRM systems • Flag risks related to revenue recognition, approvals, or forecasting accuracy • Support quarterly close processes and booking accuracy • AI Powered Deal Operations • Leverage AI tools for contract review, workflow automation, pricing analysis, and approval routing • Evaluate AI tooling that improves Deal Desk efficiency and scalability • Stay current on AI driven commercial operations best practices
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