hims-and-hers - Staff Product Designer, Core Treatments
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Requirements
• 8+ years in product design on consumer-facing products, with clear examples of owning complex, high-stakes experiences end to end • Holistic design thinking—you move fluidly between system-level strategy and pixel-level craft. Neither bores you • Strong UX instincts in sensitive or high-trust contexts—health, finance, identity. You know how to design for someone who is nervous or uncertain • AI fluency as a practitioner. You're already using AI tools in your daily process—for prototyping, ideation, or research synthesis—and you have opinions about what's actually useful versus hype • Exceptional communication. You can walk a room through a hard design decision and make them understand why • Expert Figma proficiency. Fast, clean, and systematic • Comfort with ambiguity and a bias toward doing. You don't wait for perfect briefs • Experience in telehealth, pharma, or healthcare—especially categories with stigma or emotional weight. • Background in 0–1 product building at a startup. • Hands-on experience building or evaluating AI-powered product features—not just using AI as a workflow tool. • OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.
Responsibilities
• Own the design of core treatment categories from end to end—intake through ongoing care—with a clear point of view on what each experience should feel like • Lead large, complex initiatives autonomously. Define the problem, set the direction, bring the team along • Translate clinical complexity into experiences that feel clear, calm, and human—not clinical. These are sensitive categories. The design has to earn trust quickly • Use AI tools actively in your workflow: faster prototyping, richer research synthesis, generative ideation, interaction exploration. We're not prescriptive about which tools—we care that you're experimenting and finding what works • Push the standard of what's possible. Not just "this flow works"—but "this experience is something people won't forget” • Partner with Product, Engineering, Research, and Clinical to navigate hard tradeoffs. Be the person who makes the work better by being in the room • Contribute to design systems and shared patterns. Your work should raise the floor for the whole team • Mentor and shape the culture of the design org. Lead by example on craft, process, and how to give feedback
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