telus-digital - Manager – Systems Engineering
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Requirements
• 7-10 years of experience in technology consulting in systems engineering. • Exposure to advisory, implementation and support delivery models. • Strong client-facing skills with the ability to engage confidently with managers, directors and executives. • Experience working in global or distributed delivery teams. • Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree is a plus. • TECHNOLOGY EXPERTISE • Enterprise application development and integration across legacy and modern platforms. • Middleware, ETL, and API-based system integration. • Familiarity with cloud platforms (AWS, GCP) and DevOps practices to guide modernization, integration, and deployment solutions. • Familiarity with AI-driven tools supporting the software development lifecycle (e.g., code generation, automated testing, deployment automation, and delivery analytics). • AI/ML-enabled automation for enterprise systems delivery (preferred) to enhance efficiency and outcomes. • Awareness of managed services operations, including SLA adherence, monitoring, incident/problem/change management, and operational KPIs. • Cybersecurity awareness in system design and integration.
Responsibilities
• CLIENT ADVISORY & ENGAGEMENT • Act as the primary delivery lead for assigned client engagements. • Participate in and help lead client discovery workshops, solution design sessions, and executive briefings. • Translate business objectives into actionable cross-regional delivery plans aligned to engineering outcomes. • Communicate delivery progress, risks, and outcomes clearly to client stakeholders. • DELIVERY EXCELLENCE • Lead end-to-end delivery of systems engineering, integration, application modernization, and managed services initiatives. • Manage day-to-day execution across global delivery teams, ensuring quality, velocity, and consistency. • Track delivery KPIs, milestones, risks, and dependencies to ensure predictable outcomes • Ensure adherence to delivery standards, governance, and risk controls. • Identify automation, tooling, and process improvement opportunities to improve reliability and cost efficiency. • COMMERCIAL SUPPORT & ACCOUNT GROWTH • Support sales and account teams through delivery-led solutioning, estimation, and discovery workshops. • Identify expansion opportunities within existing engagements based on delivery insights. • Contribute to proposals and client conversations where delivery credibility is critical. • TEAM LEADERSHIP & DEVELOPMENT • Lead and mentor engineers, analysts, and technical leads across engagements. • Foster a consulting mindset, ownership, structured problem-solving, and client empathy. • Provide performance feedback, coaching, and career development guidance to both local and distributed teams.
Benefits
• CA$110K – CA$138K • Offers Bonus • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please enter your full legal name • Where are you currently located? • or drag and drop here • Prefer not to say • Not represented here • Prefer not to say • Black/African descent • Hispanic/Latino/Latinx (ex. Identify as Hispanic or Latino with ties in Latin America, and can be of any race) • Indigenous (ex. Aboriginal Australian, Alaska Native, First Nations, Native American, Native Hawaiian, Samoan) • Middle Eastern/North African • White/European descent • Prefer not to say • No, I don't have a disability • Yes, I have a disability • Prefer not to say • I acknowledge that I have reviewed and agree to TELUS Digital's Recruiting Privacy Policy regarding the processing of my personal data for recruitment purposes. • Note: The consent period lasts for 2 years • Recruiting Privacy Policy
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