hims-and-hers - Staff Analyst, Operations
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Requirements
• 8+ years of experience in analytics, business intelligence, or data science • Bachelor’s degree in Statistics, Mathematics, Economics, Analytics, Computer Science, Engineering, or a related field • Advanced SQL proficiency; experience with Python or R for analysis • Strong foundation in analytical methods (experimentation, statistical analysis, forecasting, or operational analytics) • Demonstrated ability to independently execute complex analyses and deliver business impact • Experience working with cross-functional stakeholders in operations, product, or finance environments • Strong communication skills with the ability to translate data into clear insights and recommendations • Ability to manage multiple priorities and adapt to evolving business needs • Experience in fulfillment, supply chain, logistics, healthcare operations, or marketplace environments • Familiarity with modern data tools (Google Big Query, dbt, Looker) from an analytics consumption perspective • Experience defining KPIs and supporting performance management frameworks • Exposure to experimentation, optimization, or operational modeling • Advanced degree in a quantitative field (Statistics, Economics, Data Science, etc.) • Familiarity with AI-assisted analytics tools or agent-based workflows (e.g., LLMs, copilots, automated querying/insight generation tools) • Experience applying AI to accelerate analysis, improve decision-making, or scale insights in business contexts • Understanding of limitations, risks, and validation approaches when using AI in analytical workflows • OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.
Responsibilities
• ANALYTICAL EXECUTION & PROBLEM SOLVING • Own end-to-end delivery of complex analytical projects with minimal oversight • Structure ambiguous problems into clear analytical approaches and deliver actionable insights • Apply statistical analysis, trend analysis, and operational frameworks to solve diverse business problems • Adapt and apply established methodologies to new or evolving operational challenges • OPERATIONAL PERFORMANCE & INSIGHTS • Analyze operational performance (throughput, SLAs, cost, quality) and identify improvement opportunities • Develop and refine KPI frameworks to support consistent performance measurement • Monitor trends and proactively surface risks, inefficiencies, and optimization opportunities • EXPERIMENTATION & DECISION SUPPORT • Design and evaluate experiments (A/B tests, pilots) to inform operational and product decisions • Build scenario analyses and lightweight models to support planning and resource allocation • Contribute to optimization efforts by quantifying tradeoffs and recommending data-driven actions • STAKEHOLDER PARTNERSHIP • Build strong relationships with cross-functional partners and begin influencing decision making • Communicate insights clearly to both technical and non-technical audiences • Support senior stakeholders by providing structured analysis and recommendations on key initiatives • COLLABORATION & INFLUENCE • Partner with Analytics Engineering and Data teams to ensure data quality and availability • Contribute to team best practices in analytics, problem solving, and stakeholder engagement • Begin advising stakeholders on moderately complex analytical questions and business tradeoffs • REPORTING & COMMUNICATION • Develop clear, concise deliverables (analyses, dashboards, presentations) aligned to business needs • Tailor communication style based on audience, including senior stakeholders • Ensure insights are actionable and tied to measurable business outcomes
Benefits
• $150K – $190K • Offers Equity • The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant. • Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. • This job has application limits • To ensure that we can give proper consideration to everyone who's excited about joining Hims & Hers, we ask that you please only apply to a specific role once within a 60-day period. If you weren’t selected this time, you are welcome to check back and reapply after 60 days. • We truly appreciate your interest in Hims & Hers and look forward to staying connected! • Autofill from resume • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Candidate Information • LinkedIn Profile URL • If you don't have a LinkedIn profile, please write NA • or drag and drop here
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