plentific - Data and Strategy Analyst
Requirements
• 4-5 years experience in a data, business intelligence, commercial analyst or strategy analyst role • Strong hands-on business intelligence tool experience (Looker is preferred), including building dashboards and explores from modelled data • A commercial mindset. You can take a vague business question, work out what's really being asked and choose the metrics that answer it. • A track record of turning insight into change. You've used data to redesign a process, shape a decision or unlock revenue, not only to report on what happened. • Confidence working with stakeholders at every level, from operational teams to senior leadership, including challenging requests and managing priorities • Clear communication. You can present data as a story, not just a chart. • Well organised, able to juggle requests from several teams at once • Experience in B2B SaaS, marketplace, property or housing businesses • Background in strategy, consulting or operations-focused roles • Familiarity with SaaS KPIs such as ARR, NRR, ARPU, NPS and transactional or marketplace KPIs such as GMV, take rate, conversion and supply/demand balance • Basic SQL knowledge
Responsibilities
• Build and own a KPI framework. For each team, work out which KPIs matter, agree clear definitions and keep them consistent so everyone works from one version of the truth. • Build dashboards in Looker. Turn existing data into clear, well-designed dashboards for areas such as transactional revenue, contractor supply and performance, and client health. • Build predictive workflows. Move teams from looking back to looking ahead. Use trends and leading indicators to flag issues early, such as contractor capacity gaps, at-risk clients or slowing job volumes, and build them into workflows and alerts so teams act before problems land. • Identify and size growth opportunities. Spot where we can grow, such as clients with headroom, under-used services, regions with unmet demand or gaps in supply with a clear recommendation and next step. • Run commercial analysis. Carry out ad-hoc and strategic deep dives for business cases, board and leadership packs, client reviews and commercial decisions. • Work with Data Engineering. When the business needs new data fields or models, turn that need into a clear requirement for the team. • Use AI to explore data. Draft insights and speed up analysis, and apply the judgement and checks that keep the output accurate. • What success looks like in your first 6 months • An agreed, documented KPI set for Supply Chain Delivery and Customer Excellence teams. • Used data to map a core process end to end, find where it breaks down, and redesign it to improve the team's performance • Core dashboards live and used by those teams in their regular reviews
Benefits
• As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer: • 25 days annual holiday + 1 additional day for every year served up to 3 years. • Flexible working environment including the option to work abroad • Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP • Enhanced parental leave • Employee assistance program • Company volunteering day and charity salary sacrifice scheme • Learning management system powered by Udemy • Referral bonus and charity donation if someone you introduce joins the company • Season ticket loan, Cycle to work, Electric vehicle and Tech scheme programs • Pension scheme • Work abroad scheme • Company-sponsored lunches, dinners and social gatherings • Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
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