Ninja Van - Area Account Manager
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• BS/BA Degree in Business Management, engineering, logistics, etc. • At least 1 year of working experience in Sales/Operations • Hands-on acquisition and account management experience with a proven track record in reaching and exceeding goals and sales targets • Preferably with experience in the logistics industry • Must have the ability to engage at all levels of the organisation, both internally and externally • Must possess effective verbal communication and analytical skills • Willing to do field work • Submit a job application • By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responsibilities
• Acquire and manage Franchise Partners based on geographical location. • Main point of contact to handle end-to-end of the partner’s lifecycle: from onboarding, activation, performance and retention • Oversee and ensure efficient day-to-day operations to achieve set KPIs. • Handle all concerns/escalations and coordinate with respective support functions to provide a timely solution. • Monitor performance and ensure hitting the targets • Keeps the following functions running for their assigned franchise partners: • Pick up - ensure timely pick up as set by the platform partners and/or sellers themselves. aligned with the set KPI. • Linehaul on-time arrival - ensure efficient linehaul operation and timely arrival of trucks conformed to the set KPIs • Delivery ( last mile or RTS) - pertains either to the consignee or to the seller, must ensure items are delivered within the set SLA based on KPI. • Cash Remittance - Account Managers are also responsible for ensuring franchise partners are able to return cash remittances to the Ninjavan finance team complete and on time.
No credit card. Takes 10 seconds.