HoYoverse - Content Moderation Quality Specialist
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Professional working proficiency in English and Chinese and Japanese/Korean (EN/CN/JP or EN/CN/KR), with the ability to review and assess content accurately across these languages • Strong understanding of content moderation principles, policies, and enforcement practices • Experience managing or mentoring moderation teams in a fast-paced online environment • Excellent judgment in handling nuanced, sensitive, or ambiguous content cases • Ability to balance user experience, platform safety, and policy compliance • Strong communication and documentation skills
Responsibilities
• Oversee the review and enforcement of community guidelines across in-game and community user-generated content • Lead, support, and provide direction to moderation teams to ensure consistent, fair, and high-quality moderation decisions • Handle complex, high-risk, or sensitive escalated cases with sound judgment and policy expertise • Interpret and apply moderation policies, ensuring alignment with company standards and evolving platform requirements • Identify trends, risks, and gaps in content safety, and recommend process or policy improvements • Collaborate cross-functionally with community, operations, and policy teams to strengthen overall content governance
No credit card. Takes 10 seconds.