Grafana Labs - Contracts and Legal Systems Operations Manager | United States | Remote
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Responsibilities
• Commercial & Procurement Contract Support • Assist in the negotiation of Non-Disclosure Agreements, Master Service Agreements, and various vendor agreements as needed. • Support the contracting process throughout the entire contract lifecycle from initial request to execution. • Support the improvement of playbooks and form templates. • Provide great client service and have the ability to escalate appropriately where required. • Contract Lifecycle Management (CLM) Support • Oversee and manage commercial tickets within the CLM system. • Review executed commercial agreements to verify accurate metadata capture and ensure proper filing within the CLM system. • Maintain and update contract workflows as needed to reflect evolving business and legal requirements. • Lead and support initiatives to enhance contract workflows, driving efficiency, scalability, and process improvements. • Salesforce (CRM) Support • Manage and optimize the integration between CLM system and Salesforce. • Partner with Legal Ops Senior Manager and Salesforce Administrators to identify, prioritize, and implement system enhancements and integration improvements. • Oversee and monitor the migration of commercial agreements into the CLM system via Salesforce integration. • Develop, generate, and maintain reports to support contract tracking, pipeline visibility, and legal team performance metrics. • Enhance and maintain Legal Ops dashboard in Salesforce, ensuring data integrity and delivering insights to Legal Ops Senior Manager. • What Makes You a Great Fit: • Located in North America. • Hold a bachelor's degree or equivalent. • A professional with 4+ years of working with CLM and CRM systems, contract management, legal support and operations, or equivalent experience. • Experienced in reviewing, drafting, and negotiating standard commercial contracts (SaaS experience is a plus), as well as system integrations. • An excellent communicator and able to partner well with colleagues on the deal operations, legal, and procurement teams. • Experienced with high growth private companies. • Interested in working for a dynamic and agile technology business and excited to be part of a growing team. • Organized and efficient with your time and tasks. • Someone with a good sense of humor who enjoys collaborating with colleagues and working in a fast-paced, evolving environment.
Benefits
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • 100% Remote, Global Culture - • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Scaling Organization • Transparent Communication – Expect open decision-making and regular company-wide updates. • Transparent Communication • Innovation-Driven – Autonomy and support to ship great work and try new things. • Innovation-Driven • Open Source Roots – Built on community-driven values that shape how we work. • Open Source Roots • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Career Growth Pathways • Approachable Leadership – Transparent execs who are involved, visible, and human. • Approachable Leadership • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • Passionate People • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • In-Person onboarding • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. • Balance is Key
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