heidihealth.com.au - Clinical Associate - Growth | UK
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Medical qualification and active registration (required). • Clinical experience with the ability to credibly support peers and speak to real-world clinical workflows. • Familiarity with Heidi’s platform or strong enthusiasm to learn it deeply (highly preferred). • Comfort navigating customer engagement, messaging refinement and clinical support functions (clinical insight generation & reporting, safety considerations, clinician-centric design). • Excellent communication skills, especially in clinician-to-clinician support contexts. • Ability to work part-time with flexible hours that fit around existing clinical practice. • A mindset aligned with Heidi’s operating principles: building safely, owning your practice, moving fast but staying steady, and making others better. • THE WAY WE WORK • 1. Build to Last • We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day. • 2. Own Your Practice • Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together. • 3. Move Fast, Stay Steady • We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make. • 4. Make Others Better • Honest feedback, steady support, and shared growth keep our teams improving together.
Responsibilities
• As a Clinical Associate, you’ll work at the intersection of GTM strategy and clinical operations — helping shape how clinicians experience Heidi while informing how we deliver, position and evolve our platform. • Offer peer-to-peer onboarding support to new clinician users, providing practical, clinician-to-clinician guidance on using Heidi in real workflows (e.g., product features, patient consent processes, optimal clinical setup). This is not a sales role. • Collect and synthesise new-user insights, transforming qualitative feedback into actionable recommendations for Product, Lifecycle, GTM, and Product Marketing teams. • Provide clinical expertise across the GTM function, supporting customer conversations, validating clinical claims and strengthening commercial materials with credible medical input. • Contribute to clinical product development and validation, helping ensure clinical accuracy, safety, and usability. • Support miscellaneous clinical initiatives such as research activities, presentations, pilot program support, strategic advisory input, or clinical content review. • Participate in periodic internal strategy discussions and provide timely feedback aligned with the collaborative expectations seen in contractor working arrangements. • Flexible Remote and/or hybrid working environment, with options to work from your local regional hub. • Learn from some of the best go-to-market/ growth operators, clinical innovators, engineers and creatives. You’ll be joining a diverse team. • The rare chance to create a global impact as you immerse yourself in one of the world’s leading healthtech startups
No credit card. Takes 10 seconds.