hiive - Salesforce Administrator
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• 2–5 years of hands-on Salesforce Administration experience, ideally within large enterprise or financial services environments. • Salesforce Certified Administrator, Advanced Administrator, or equivalent certifications. • Strong experience with data-heavy Salesforce work, including deduplication and record merging, bulk data updates and backfills,, managing lookup relationships and data consistency. • Strong proficiency in building, maintaining, and debugging advanced Salesforce Flows. • Proficiency in SOQL for data validation, analysis, and debugging. • Experience supporting data imports, pipelines, or backfills. • Solid understanding of Salesforce data models, including custom objects. • Highly organized and detail oriented, with the ability to manage and prioritize multiple concurrent tasks. • Strong process documentation skills and the ability to translate business needs and propose technical solutions. • A proactive, self-starter mindset with strong ownership and follow-through. • Additional Salesforce certifications, such as Advanced Administrator or Platform App Builder. • Advanced SOQL skills and a foundational understanding of Apex. • Experience with other CRMs or integrations with ERP systems. • Familiarity with agile development methodologies. • Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.
Responsibilities
• Data Operations & Integrity (Primary Focus) • Executing high-volume data operations with precision, including: • Deduplicating and merging records (Contacts, Accounts, and custom objects). • Performing bulk updates and backfills across Salesforce. • Updating and correcting lookup relationships between records. • Cleaning and standardizing datasets imported from CSVs or external source. • Using deduplication tools (such as DataGroomr) and Salesforce native deduplication to design and executing structured deduplication workflows. • Identifying and resolving missing or incomplete data, broken relationships between objects, conflicting or duplicate records. • Performing ongoing audits to ensure Salesforce remains a reliable source of truth. • Salesforce & Operational Support • Acting as a primary executor for Salesforce requests, such as fixing incorrect records/relationships, updating fields and statuses based on business needs, supporting campaign builds and outreach lists from spreadsheets, troubleshooting data-related issues impacting reports or workflows. • Triaging and completing a steady stream of operational tickets with speed and accuracy. • Serving as a key point of contact for end-user support, including debugging Flows, permissions, and data issues. • Collaborating closely with Sales, Marketing, Execution teams to ensure CRM reflects real-time activity. • Go-to-Market Workflow Support • Developing a strong understanding of how Salesforce supports investor and client activity tracking, transaction and pipeline workflows, reporting and analytics. • Supporting initiatives such as backfilling missing data, updating lifecycle fields and statuses, ensuring consistency between different data sources. • Process Improvement & Light Automation • Identifying patterns in repetitive manual work and propose improvements. • Designing, building, testing, and deploying scalable declarative solutions (Flows, validation rules, page layouts). • Balancing speed of execution with long-term system scalability. • Platform Administration & Collaboration • Performing daily administration and maintenance of the Salesforce environment, including user management, data integrity checks, system health monitoring, security settings. • Supporting onboarding of new Salesforce users. • Working closely with developers and analysts to design effective solutions to business challenges. • Developing documentation, training materials, and support user adoption of Salesforce best practices.
Benefits
• Highly competitive salary commensurate with experience and contribution. • Opportunity to participate in ownership of a rapidly growing company through our employee stock option plan. • Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account. • If you are based in Vancouver, enjoy a dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an onsite gym, and a gorgeous rooftop amenity. • Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ. • An engaging social calendar, including bi-weekly catered lunches, bi-weekly “Friday bar,” team workouts, annual summer party, and holiday party, two “onsite” all-team retreats each year, semi-annual team-building events, and Hiive Women’s Network events. • Entrepreneurial culture and a small and dynamic team. • Sponsorship, immigration, and relocation for exceptional candidates. • Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. • AI, automated tools, and applicant privacy notice: • As part of our recruitment and hiring process, Hiive may use automated tools, including artificial intelligence (AI), to assist in screening applications, evaluating candidate qualifications, and supporting interview processes. These tools are designed to support and inform human decision-making and are not used as the sole basis for any employment decision. • We may collect, use, and analyze personal information you provide in connection with your application, including generating insights or inferences to assess job-related qualifications. This information is used for recruitment, evaluation, and compliance purposes in accordance with applicable law. • We take reasonable steps to evaluate and monitor our hiring tools and practices to promote fairness, consistency, and non-discrimination. Where required by applicable law - including in Ontario, Quebec, New York City, Illinois, and California - we conduct or rely on assessments such as bias audits, honor rights related to automated decision-making, and provide additional disclosures on request. • Depending on your location, you may have certain rights with respect to your personal information and the use of automated processing, including the right to request access to, correction of, or deletion of your information, or to receive additional information about our data practices. We honor such rights where required by applicable law. • For accommodation requests or questions about this notice, contact [email protected].
No credit card. Takes 10 seconds.