ruby-labs - Senior Data Analyst

Remote - Moldova, Latvia, Albania...2w ago

Remote Senior EMEA Payments Data Analytics Data Analyst Senior Data Scientist Team Leadership Product Marketing LTV GA4 Mixpanel

Requirements

• Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience. • 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery. • Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets. • Excellent verbal and written communication; ability to translate analysis into clear business actions. • Ability to think strategically and make data-driven recommendations aligned with company goals. • Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation. • Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar • Experience with popular BI tools such as Tableau, Looker, or similar • Hands-on experience analyzing payment and subscription data, including checkout conversion, payment approval rates, renewals, failed payments, refunds, and chargebacks. • Ability to adapt quickly, learn new tools and methods efficiently, and work effectively in a high-pressure, fast-changing environment • Strong spoken and written English • Experience with Google Ads, Facebook Ads etc • Experience with orchestration frameworks such as Airflow, dbt • Experience with git and code review process • Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Responsibilities

• Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria. • Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust. • Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas. • Analyze payment and subscription performance across checkout, trial-to-paid conversion, renewals, failed payments, refunds, and chargebacks; identify revenue leakage and recommend improvements. • Partner with Product, Engineering, and Finance to investigate payment issues and ensure payment metrics and revenue reporting are accurate and consistent. • Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data. • Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs • Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment. • Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries). • Mentor Junior/Middle Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance. • Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.

Benefits

• Discover the perks of being part of our vibrant team! We offer: • Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. • Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt • Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!