Cloudflare - Systems Test Engineer
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Requirements
• We expect you to have a background in QA and hands-on experience with mobile and desktop device networking configurations across Windows, Linux, and macOS platforms. You'll understand how data is managed on each device and routed across public and private cloud environments. You will be adept at reviewing functional specifications, participating in technical design reviews and designing test scenarios and setting up physical and virtual environments to properly exercise all features. Your passion and curiosity for understanding how our services work will be crucial in debugging issues at all levels. Additionally, you should be adept at distilling complex scenarios into actionable reports and working towards resolution with development, product, and QA team members. You are comfortable raising issues and can clearly articulate details in tests, bug reports, test environment documentation and team-wide updates. • mobile and desktop device networking configurations across Windows, Linux, and macOS platforms. • Examples of desirable skills, knowledge and experience • Experience with manual E2E testing of network-based apps, especially VPNs (e.g. DNS, protocols, throttling, packet loss, etc.) • manual E2E testing of network-based apps • Strong knowledge of L3 to L7 networking technologies (Major networking certifications are a plus) • L3 to L7 networking • Experience with IP, TCP, UDP, DNS, QUIC, H/3 and proxying, routing, switching concepts • IP, TCP, UDP, DNS, QUIC, H/3 • Strong knowledge of macOS, Windows, Linux, and mobile client (iOS, Android) platforms • macOS, Windows, Linux, and mobile client (iOS, • Android) • Experience with testing device connectivity across networks (wired-to-wireless, cellular-to-wireless) • device connectivity • Strong attention to detail for building test plans and analytical mindset when debugging issues • attention to detail • analytical mindset • Experience setting up and maintaining physical and virtual device environments • device environments • Adept at finding edge cases and go beyond surface-level testing • beyond surface-level testing • Consistently think of scenarios which could cause a poor customer experience • Proficient with running and interpreting traffic captures, gathering logs, and reporting test results • traffic captures, gathering logs • Experience using one or more Mobile Device Management platforms (MDMs) • Mobile Device Management platforms • Empathetic, proactive, and constructive communication skills, verbal and written • Experience with Python to understand automated tests and framework capabilities • understand automated tests • Develop scripts to assist in testing and convert tests from manual to automated • Develop scripts • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Responsibilities
• As a Systems Test Engineer, you will own a variety of technical and product-focused responsibilities to ensure we deliver a high-quality security product. • Collaborate closely with fellow test engineers, PMs and development teams to understand all features • Collaborate closely with • Define and execute in-depth product test strategies for new and existing features • test strategies • Assist teams to quickly reproduce customer issues, test fixes and update tests to close coverage gaps • quickly • reproduce customer issues • Discover edge cases across Zero Trust products and partner with teams to find and validate solutions • Discover edge cases across Zero Trust products • Regularly set up, configure, test, debug, and troubleshoot network-related features • test, debug, and troubleshoot • Create, maintain, and execute a suite of critical manual tests • execute a suite of critical manual tests • Leverage the automation framework to efficiently exercise functionality for faster feedback • Leverage the automation framework • Provide methods to identify and reduce repetitive manual test runs while maintaining a high level of quality • reduce repetitive • Maintain a collection of physical devices and virtual environments for testing various scenarios • physical devices and virtual environments • Regularly report quality status to all stakeholders on key features • report quality status
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