Saviynt - Renewal Specialist
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• 2–3 years of experience in SaaS renewals, sales operations, customer success, or a account management. • Strong understanding of recurring revenue models, subscription licensing, and quoting tools (CPQ, Salesforce, etc.). • Excellent communication and negotiation skills, with the ability to influence customer decision-making. • Detail-oriented and organized; able to manage multiple accounts and deadlines simultaneously. • Proficient in Microsoft Excel and experience with CRM/ERP systems such as Salesforce, NetSuite, or similar. • Collaborative mindset with a customer-first attitude. • Bachelor’s degree in Business, Finance, or a work experience. • Experience working in cybersecurity, identity management, or enterprise software environments. • Familiarity with global regions (EMEA, APAC, LATAM) and renewal practices across those markets. • Bilingual (English/Spanish or other languages) is a plus. • $25 - $36 an hour
Responsibilities
• Manage the end-to-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals. • Prepare and deliver renewal quotes, partnering with Account Executives and Customer Success Managers. • Proactively engage with customers 90–120 days prior to subscription expiration to review renewal options and secure commitments. • Identify upsell, cross-sell, and co-terming opportunities during the renewal process. • nsure compliance with pricing guidelines, contractual obligations, and approval policies. • Forecast renewal bookings and maintain accurate renewal data in Salesforce. • Collaborate with internal teams (Legal, Finance, Operations) to resolve issues and remove barriers to closing renewals. • Monitor at-risk accounts, flag churn risks early, and support customer retention strategies. • Maintain detailed records and documentation for audits and compliance. • Support continuous process improvements and system enhancements related to the renewals lifecycle. • Complete security & privacy literacy and awareness training during onboarding and annually thereafter • Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): • > Data Classification, Retention & Handling Policy • > Incident Response Policy/Procedures • > Business Continuity/Disaster Recovery Policy/Procedures • > Mobile Device Policy • > Account Management Policy • > Access Control Policy • > Personnel Security Policy • > Privacy Policy • Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Benefits
• Work with cutting-edge technology in the identity governance space. • Be part of a fast-growing, innovative company with global reach. • Enjoy a collaborative culture focused on growth, integrity, and customer success. • Competitive compensation, equity, and benefits. • Work with a fast-growing global leader in identity governance and administration. Be a part of a high-impact team that directly contributes to revenue retention and business success. Opportunity to drive process improvements and shape the renewals strategy. Collaborative, innovative, and growth-oriented work environment. If you're passionate about data-driven renewals management and helping businesses retain key customers, we’d love to hear from you! • Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
No credit card. Takes 10 seconds.