snowball - Group Account Director
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Requirements
• We’re looking for a client leader who has: • 8–12+ years of experience in account management, client services, or brand/marketing roles • Experience operating at the Account Director level or equivalent, managing multiple clients and leading teams • Proven ability to build trusted, long-term client relationships and operate as a strategic partner • Strong understanding of brand, marketing, and storytelling, with the ability to contribute meaningfully to creative strategy • Excellent communication skills, with a focus on listening, synthesis, and clear playback • Ability to read between the lines, uncover insights, and translate them into actionable direction • Experience leading cross-functional teams across creative, production, and strategy • Comfortable navigating ambiguity and moving quickly in a fast-paced environment • A quick study who can ramp on new industries and businesses with ease • Experience on both agency and client side • Background in content, social, or YouTube-driven work • Experience working on AOR-style engagements with broad scope
Responsibilities
• As a Group Account Director, you will lead a portfolio of key client relationships at Snowball, acting as a trusted partner across strategy, creative, and execution. • You will oversee multiple engagements end-to-end, leading both client relationships and internal teams. You are responsible for setting the tone, elevating the work, and ensuring everything we deliver meets the highest creative and strategic bar. • You know how to navigate complex organizations, build trust with senior stakeholders, and translate business goals into clear creative direction. You are just as comfortable in a client presentation as you are working side-by-side with producers and strategists to shape the work. • You will also play a key role in growing our partnerships, identifying opportunities to expand scope, deepen relationships, and drive long-term value for both Snowball and our clients. • Lead a portfolio of client accounts, owning relationships from day-to-day execution through long-term strategy • Act as a true client partner, building trust by deeply understanding each client’s business, brand, and internal challenges • Translate client goals into clear creative and strategic direction for internal teams • Lead and mentor cross-functional teams (producers, strategists, creatives), ensuring alignment and high-quality output • Drive the development of presentations, proposals, and strategic recommendations • Identify opportunities to grow accounts and expand Snowball’s impact within client organizations • Support clients beyond scope when needed, stepping in to help with briefs, internal storytelling, and decision-making • Champion great work internally, fostering strong collaboration between client and creative teams • Maintain a high bar for execution, communication, and overall client experience
Benefits
• After stepping down from Jubilee, Ryan is betting everything on Snowball, and that bet is already paying off. • The world’s biggest brands know YouTube is the next frontier, they just need the right partner to help them win. • That’s where you come in. • Annual salary range: $160,000 - $200,000 • Remote-Hybrid flexible • Direct mentorship from the co-founders • Ground-floor opportunity at a fast-growing company • Work hard, learn harder • Be effectively proactive • Overdeliver for clients • Be kind by being clear • A+ players only • READY TO APPLY? • Resumes are great and all, but we'd love to see something creative that shows who you are and why you're excited about this role. We want to see the real you, what makes you unique, passionate, and ready to help us build the future of content marketing.
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