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Jobs/QA Analyst Role/Chainguard - Deal Desk Analyst- EMEA
Chainguard

Chainguard - Deal Desk Analyst- EMEA

Remote - United Kingdom+ Equity1w ago
RemoteMidEMEACloud ComputingSoftwareQA AnalystAdvisorReportingSalesforceB2BAWSAzure

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Responsibilities

• Own the Deal Lifecycle:Serve as the go-to partner for global Account Executives, delivering end-to-end quote-to-signature supportCreate quotes, manage pricing approvals, generate order forms, and ensure clean opportunity closureKeep deals moving with urgency—especially at month- and quarter-end—by proactively resolving blockersProvide pricing insight and strategic guidance on complex or non-standard deal structures • Own the Deal Lifecycle: • Run the Engine Behind the Deals:Support and evolve CPQ and CLM systems (including Ironclad) to scale with business needsMaintain high standards of data integrity across Salesforce and related systemsEnsure accurate order management and reporting across internal toolsIdentify and implement opportunities for automation to streamline workflowsEnable greater Sales self-service through scalable systems and process designLeverage AI where possible to reduce manual work, improve speed, and enhance deal quality • Run the Engine Behind the Deals: • Build, Improve, and Scale:Help shape and define Deal Desk operations as we expand internationallyDocument and refine processes to drive consistency, clarity, and efficiencyPartner closely with Sales, Finance, Legal, and Product to align on deal execution and complianceRemove friction across the deal cycle by improving coordination and visibilityAct as a trusted advisor and central point of contact for deal-related mattersContinuously look for ways to scale impact through smarter systems, automation, and AI-first thinking • Build, Improve, and Scale: • What outcomes are constrained without this role, why now, and what’s the risk of not hiring?We are currently operating at an insufficient AE:DD ration. With AE hiring expected to climb, additional capacity is required. • What outcomes are constrained without this role, why now, and what’s the risk of not hiring? • Where is the work handled today, and what gaps or tradeoffs exist?The work is being completed by 2.5 FTEs (Trent, Derek, Jason) • What does success look like after a year and how will we get there?Analyst is able to independently support AEs over the full quote-to-cash lifecycle. • What does success look like after a year and how will we get there? • Why is a dedicated role the right org design solution vs. AI, outsourcing, etc.?While we are investing heavily in AI resources to complement our team, a person is required to help facilitate items AI is not yet capable of producing.

Benefits

• We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. • We have a bias for intentional action — We prioritize, plan, try things, and fail fast. • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. • Flexible & Remote-First Culture: • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). • Our Approach to Equity: • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. • 100% Covered Health Insurance: • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. • ∞ Flexible Time Off: • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. • 18 Weeks Paid Parental Leave: • If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.

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