Kraken - Client Engagement Specialist, Trading Experience- Fixed Term

• Fluent in English • Knowledge and experience using our Kraken Pro platform • Knowledge of trading, charting, understanding of leveraged trading (Future/Margin or preferably both) • Fast learner, able to adapt to change - our products are always changing • Available to work evenings and weekends • Experience with other trading platforms like coinbase, binance, OKEX etc or futures trading platforms (Bitmex, bybit, deribit etc) • Experience with Google Sheets and Google Script. • Experience with our or other similar platforms API • Speaks French, German and/or Spanish (in addition to English) • This role offers a fixed term contract, for the duration of 6 month. • Interested so far? Here’s how the hiring process will look: • Pre-screen assessment - around crypto and customer support (to be completed in 72 hours) • Screening call with our Talent Acquisition team (30 minutes) • Interview with the team (60 minutes) • Final interview with the manager/director (60 minutes) • This job is accepting ongoing applications and there is no application deadline. • Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. • We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. • Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!