spotify - Technical Account Manager, Content Partnerships

• You have 3+ years of experience in technical account management, customer success, partner management, or a similar client-facing role within a technology, SaaS, media, or digital platform environment. • You are experienced in managing complex stakeholder relationships and can confidently navigate conversations with both business and technical audiences. • You know how to build trust with partners, anticipate needs, and drive outcomes through proactive communication and problem-solving. • You have a strong understanding of platform-based products and can quickly learn technical concepts and explain them clearly to non-technical audiences. • You use data to inform decisions, identify trends, measure success, and guide strategic conversations with partners. • You demonstrate strong judgment when balancing customer needs, business priorities, and escalation paths. • You are comfortable working across multiple markets, time zones, and competing priorities in a fast-paced environment. • You communicate clearly and effectively, whether in writing, presentations, or high-stakes conversations. • You have experience working with podcast hosting, distribution, or monetization platforms such as Megaphone, Spotify for Podcasters, or similar products. • You are familiar with digital audio advertising concepts, including dynamic ad insertion (DAI), DSPs, SSPs, or programmatic advertising. • You have experience supporting partners within a scaled or tiered account management model. • ## Where You'll Be • This role is based in London. • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.