paddle - Senior Product Designer

• Own the end-to-end design of Paddle's foundational seller experiences, sign-up, onboarding, and the surfaces that connect our products together, from discovery and concepting through delivery, iteration, and long-term evolution. • Own and lead Paddle's design system from a design perspective, the team builds and maintains it, and you'll be the design lead driving its vision, evolution, and quality. You'll design new components, define and document intended usage, and drive adoption across every product team. • Act as a horizontal partner to all other product teams, creating the guidelines, principles, and reusable patterns that keep the experience consistent across the platform as Paddle grows. • Contribute actively to integration and AI experiences, shaping interaction patterns and surfaces, and forming a clear point of view on where AI delivers real user value (and where it gets in the way). • Lead design thinking for foundational work, including information architecture, interaction patterns, accessibility, and scalable component design. • Partner closely with Product, Engineering, and Stakeholders to define problems, shape solutions, influence roadmaps, and ship high-quality outcomes. • Use research, data, and customer feedback to validate decisions and continuously improve the experience. • Set and uphold quality and craft standards across the product organisation, advocating for user-centred design and a high design bar. • Use storytelling to build alignment and secure buy-in for foundational, cross-cutting work that often spans many teams. • Mentor and support other designers through collaboration, feedback, and critique. • Own and improve the customer experience across a complex B2B platform used by thousands of SaaS companies and millions of their customers. • We'd love to hear from you if you: • Bring a strong portfolio with exceptional UI craft, showcasing end-to-end product design with clear problem-solving, interaction design, and visual clarity in complex domains. • Have proven experience owning, building, and maintaining design systems, leading their direction, designing components, writing documentation, establishing governance, and driving adoption across teams. • Are curious about adopting AI in the design process and in the products you build, and can critically assess where AI delivers real user value and translate it into thoughtful, usable experiences. • Are comfortable working horizontally across many teams, aligning stakeholders, balancing competing needs, and creating consistency without slowing teams down. • Communicate design decisions clearly and confidently, with the ability to influence stakeholders at all levels. • Are a self-starter comfortable with ambiguity, able to own work from discovery through delivery with minimal oversight. • Have a solid understanding of implementation constraints, responsive design, and accessibility, and collaborate effectively with engineers on delivery. • Possess strong UI design and prototyping skills using Figma, Claude Code (or similar tools). • Have experience designing high-scale, consumer-facing or B2B products, experience in SaaS or fintech, with onboarding journeys, or in foundational/platform design is a plus. • Everyone is welcome at Paddle • At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. • Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.