Medsien - Remote Enrollment - Outreach Coordinator

United States - Hybrid4mo ago

In Office NA Telemedicine Remote Assistant Patient Care

Requirements

• Strong communication skills and a warm, professional phone presence • Ability to balance sales performance with empathy and patient care • Motivated by goals, targets, and performance-based results • Comfortable working in a high-call-volume sales environment while maintaining compassion • Organized, detail-oriented, and consistent with follow-up • Self-starter who thrives in a remote setting • No healthcare background required —coachable, resilience, and a caring approach are what matter most

Responsibilities

• Build rapport quickly and communicate program benefits with clarity and empathy • Listen to patient concerns, handle objections with compassion, and help them feel supported • Guide patients step-by-step through the enrollment process with patience and professionalism • Manage your patient call pipeline and follow up as needed to ensure smooth enrollment • Accurately document all interactions and outcomes in Medsien’s systems • Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs

Benefits

• Blend sales skills with empathy by helping patients access valuable care programs • Gain real-world experience in phone-based outreach, persuasion, and compassionate selling • Fully remote role with the backing of a supportive, mission-driven team • Be part of a healthcare startup where your work directly improves quality of life for patients