Tide - Senior Staff Software Engineer, Agentic Platform
Requirements
• Deep experience building platform or infrastructure systems at scale • Strong judgement across APIs, distributed systems, data, and cloud-native architecture • Track record of leading complex cross-team technical problems • Experience integrating third-party platforms without losing control of core architecture • Strong understanding of reliability, security, and observability • Experience with AI platform components is valuable, but not essential • Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable • Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) • Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable • Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) • Docker, Terraform, EKS used by the Cloud team to run the platform • DataDog and Rollbar to keep it running • GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks • Angular 2+ with ngrx on Web, Flutter for the Mobile App • Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management • WHAT YOU'LL GET IN RETURN • Flexible working options • Group Life Insurance • Vitality Health Insurance, with a proactive focus on mental and physical wellbeing • 25 days holiday with the ability to buy extra days • 3 days for L&D or volunteering time off per year • We invest in your development with a £1,000 professional L&D budget per year • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution • Spacious brand-new office near Old Street with an all-day snacks bar • Enhanced family-friendly leave • Sabbatical leave • TIDEAN WAYS OF WORKING • At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. • flexible workplace • While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. • TIDE IS A PLACE FOR EVERYONE
Responsibilities
• Define the architecture for Tide’s agentic platform • Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability • Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities • Set standards for reliability, safety, scalability, and developer experience • Provide technical leadership across teams and unblock critical decisions • Implement cost-management and routing logic to optimize LLM spend across different providers • Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
Benefits
• This role will help determine whether Tide builds isolated AI pilots or a reusable platform that compounds value across productivity, risk, and connectivity.
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