grantstreet - Grant Street Group - UX Research & Design Lead

• 5+ years of experience in UX Research & Design for complex software products, ideally including B2B/B2G or enterprise SaaS applications. • 2+ years in a leadership capacity, (can overlap the 5 years above) which may include: • Direct people leadership of UX professionals • Leading UX practices or process changes across teams • Partnering with other leads and managers to evolve how UX fits into product development • Strong practitioner background across both research and design, including: • Planning and running user research and usability testing • Translating insights into flows, wireframes, prototypes, and high‑fidelity designs • Collaborating closely with product and engineering during implementation • Comfortable with modern UX tools such as Figma and common research platforms (e.g., Lyssna, similar tools). • Working knowledge of WCAG accessibility standards and how to incorporate them into everyday design and review practices. • Proven ability to: • Prioritize UX work across multiple products and stakeholders • Influence without relying on formal authority • Communicate clearly with a wide range of audiences (from engineers to executives) • Enjoys coaching and mentoring others and takes satisfaction in seeing the team level up. • Values incremental, sustainable change—willing to start small, learn, and expand rather than imposing rigid processes overnight. • Curious about AI and other emerging tools, and eager to explore where they can extend the value of our UX team. • Aligned with our culture of ownership, collaboration, and continuous learning. • Experience in government technology, payments, tax systems, or similarly regulated, high‑complexity domains. • Experience formalizing or maintaining a design system or shared component library. • Prior experimentation with AI‑assisted design or research workflows. • How we work (location & travel) • We are a remote‑friendly company, and the UX team is fully remote, working across U.S. time zones. There is some travel required to meet face‑to‑face with clients and colleagues: applicants should be comfortable with up to 10% travel for occasional team gatherings, company meetings, and select client or project visits. • Expected Salary Range: $110,000–$170,000/year • Recruitment Fraud Warning: • It has come to our attention that various individuals have been posing as Grant Street Group employees and contacting job seekers to schedule interviews and/or complete pre-interview screening questions. • All legitimate Grant Street Group positions require completing an application on our website before an interview. When you are contacted by Grant Street Group, all correspondence will come from an email address ending in “@grantstreet.com”. • The hiring process usually takes several weeks and begins with a phone or video interview. Grant Street Group will not ask you to use any platform other than Google Meet or Zoom to conduct an interview. We will not ask you to make payments or to provide your date of birth, social security number, or banking details during the interview process. • If you believe you have been a victim of recruiting fraud concerning Grant Street Group, please contact us at [email protected].