bluesight - Clinical Diversion Advisor
Requirements
• You’re a strong communicator and facilitator who enjoys helping customers apply clinical and analytical insights to real-world challenges. • You thrive at the intersection of healthcare, technology, and education. • You’re organized, collaborative, and comfortable engaging with both hospital leadership and frontline users. • You’re passionate about supporting better outcomes in patient safety and diversion prevention. • 5+ years of experience as a hospital pharmacist • 3+ years of experience with hospital drug diversion programs. • 3+ years of experience in training or onboarding customers on software or clinical tools. • Proven ability to analyze and interpret clinical data to inform workflow or process improvements. • Strong presentation, facilitation, and written communication skills. • Experience with ControlCheck or similar healthcare technology preferred. • This position is open to applicants in the continental United States.
Responsibilities
• Partner with customers during and post-implementation to ensure they are successfully leveraging ControlCheck to identify diversion trends and improve internal workflows. • Attend customer meetings to review clinical workflows and analytics, enabling teams to interpret data, identify risks, and implement best practices for diversion prevention. • Deliver targeted clinical training and consultation to deepen customer understanding of how Bluesight products integrate with their daily operations. • Support top customers during Executive Business Reviews (EBRs) and other strategic discussions focused on optimizing diversion detection and prevention. • Own all aspects of the Diversion Collective, including planning, execution, speaker coordination, and post-event engagement to build a thriving clinical user community. • Collaborate with internal teams to align clinical insights with customer goals, product enhancements, and training resources. • Maintain up-to-date clinical training materials and documentation to ensure consistent, high-quality customer education. • Act as a trusted clinical advisor, representing the voice of the customer and driving continuous improvement in both training and product use. • Provide backup support for Case Review & Triage (CRT) for legacy Protenus customers, maintaining cadence, ensuring adherence to SLAs, and proactively identifying and escalating potential risks.
Benefits
• Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape! • Time off when you need it – unlimited vacation days! • Generous insurance coverage • 401k program with a company match • Fun, collaborative culture! • EOE AA M/F/VET/Disability
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