clearbank - Engineering Manager - API
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Requirements
• Experience building Developer Platforms and APIs, leading teams with both internal and external customers. • People focused and skilled in coaching the team and individual team members to achieve a high level of performance. • A continuous improvement mindset, being able to identify opportunities and develop a strategy to improve team, processes and technical capabilities. • Good understanding of agile and lean development practices and how to apply these within a complex environment. • A good understanding of modern software development practices, including implementing CI/CD, managing cloud-based capabilities and improving delivery flow. • Exposure to high volume, high uptime environments.
Responsibilities
• Leading an engineering team (or teams) responsible for a set of associated services and customer outcomes. • Partnering with technical SMEs to establish and execute a technical strategy for the platform. • Driving team ownership of their services and the processes used to deliver them. • Ensuring the team’s people are set up for success, including hiring to introduce new talent and coaching team members to achieve their full potential. • Collaborating with partners in teams such as Product, Operations and Security to plan future roadmaps, prepare initiatives and execute effectively. • Improving the team’s security posture and quality practices to maintain reliable and secure services. • Managing 24/7 support when necessary and rapid reaction to issues, including ensuring post incident actions and learning are identified and completed efficiently. • Experience successfully leading software development teams and knowledge of what appropriate models look like to set teams up for success. • Strong communication skills, being able to communicate effectively and influentially with other teams, partners (such as Product and Operations) and stakeholders.
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