Relay Technologies - Data Analyst - Sortation & First Mile
Requirements
• Aim with Precision: You define problems clearly and measure your impact meticulously. • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. • If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. • Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Responsibilities
• Investigate cost per parcel: where are we spending too much, where are savings available, and what’s driving the variance • Track operative performance across roles: throughput, accuracy, shift utilisation, and the balance between direct and agency labour • Monitor robot efficiency and capacity: what volumes can they sustain, where are the bottlenecks, how do they compare to manual processing • Build models to predict shift requirements and automate workforce planning, prioritising top-performing operatives • Analyse injection volumes and manifest accuracy: how much are we actually sorting vs. what’s forecast, and where are the gaps • Define KPIs and build dashboards that make sortation and first mile performance transparent to operations and leadership • Work with commercial teams to set volume limits and injection timing that balance growth with operational stability • You want to understand how an operation actually works, not just analyse it from a distance • You’re excited by cost problems - finding where money is leaking and building the case for how to fix it • You can navigate messy operational data and turn it into metrics people trust • You’re comfortable working with operations teams and embedding your analysis into their daily workflows • You’re fluent in SQL and experienced with BI tools, with strong problem-solving instincts • You have at least 3 years experience, ideally with some exposure to logistics • You care about impact, not just insight - you measure success by whether the operation runs better • You communicate clearly with non-technical stakeholders and can explain what the data shows and where the limitations are • Fast and Focused Hiring Process • Talent Acquisition Interview - 30mins | Online • Hiring Manager Interview - 45mins • SQL Live Coding - 60mins • Case Study - 60mins • Relay Operating Principles & Impact- 60mins • Decision and offer within 48 hours. Our process mirrors our pace of work.
Benefits
• Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success. • Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it. • 25 days of holidays • Enhanced parental leave. • Hardware of your choice. • Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). • Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT