delfa - Founding Deployed Engineer
Responsibilities
• Own the pilot-to-customer conversion process end-to-end, from onboarding, value quantification through to expansion • Build scalable onboarding processes and playbooks that can work across a growing customer base • Deploy AI agents to handle onboarding grunt work and free up time for high-leverage customer interactions • Work directly with customers to extract validated product insights and quickly prototype solutions to test them • Spot patterns across the customer base and package them up for engineering so the right things get built • Help open and grow our US presence as we expand our commercial team there • YOU'LL BE A GREAT FIT IF… • You are technical and commercial in equal measure: You're comfortable writing code to prototype a solution and equally comfortable sitting in front of a customer explaining why it matters. The bridge between those two worlds is where you live. • You are obsessed with feedback loops: You understand that in a world where code is cheap, the real bottleneck is extracting validated ideas from customers fast. You build systems and habits to make that happen. • You thrive in complexity: Clinical trial sites are regulated, risk-averse organisations with high stakes. You know how to build trust with them and how to show them value in a way that meets them where they are. • You don't wait for instruction: You identify the problem, define the solution, and move. When you see a pattern across three customers, you've already written the proposal before anyone asks you to. • You love using AI: You reach for Claude, Cursor, or whatever the right tool is to ship faster. You're experimenting constantly and sharing what you learn. • Delfa is building a generational company to transform the way medications reach millions of patients in need. • This is your opportunity to get in on the ground floor and work alongside the highest talent density team in the space, onsite at our London office 5 days a week: • A wine-snob who built foundation models at Roche at ETH Zurich • A former hedge fund trader with world class causal AI knowledge • A medical doctor turned AI engineer who builds prototypes on the weekend for fun • A ginger bloke who deployed production AI for J&J, Medtronic, and Exscientia
Benefits
• Competitive salary + meaningful equity • Private health insurance and gym membership • 25 days' holiday + UK public holidays • Modern office space 5 mins from Old Street station • True 0 → 1 ownership. • OUR HIRING PROCESS • We work to get you an offer within a week with a lean process: • Intro chat with Tom (CEO) - 30 mins: A discussion about your experience, values, and career goals, and an opportunity to get a sense of the role and the team. After this call we may ask you to share some work you're proud of. • Deeper dive with Gustav (Co-founder) - 30 mins: A deeper dive into how you approach complex customer and product problems, and the chance to understand more about what we're building. • Challenge - 90 mins: We'll invite you to our office and give you a real customer scenario to work through with us. It's the best opportunity for you to truly see if this is the right role for you — and for us to see how you'd collaborate.
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