Topstep - Engineering Manager, TRM

• Run the team: set direction and standards, set the hiring bar and run the interview process to keep the team well-staffed, plan capacity, and shape how it operates day to day. • Run the team: • Lead and develop the team: run 1:1s, real-time feedback, and performance reviews; coach engineers toward individualized growth and address performance issues early; build a culture of psychological safety, transparency, agency, and high standards. • Lead and develop the team: • Own the technical quality of the team’s systems: guide architecture and trade-off decisions, own the application-level technical strategy, evaluate third-party technology and integrations, shape epics across reliability, tooling, and security, and set the team’s technical direction • Own the technical quality of the team’s systems: • Drive reliability and operational excellence: own engineering process (PR and merge policy, ticket hygiene, environment consistency, build and versioning, repo standards); own on-call health and incident follow-through for the team’s services; and own the availability and performance of what the team ships, so production problems turn into prioritized engineering work rather than recurring firefighting. • Drive reliability and operational excellence: • Own delivery cadence and outcomes: partner with Product and Design through discovery to shape scope and provide credible estimates; manage capacity, planning, and prioritization across feature delivery, technical investment, and operational reliability; and be accountable for release quality and predictability, not just sprint completion. • Own delivery cadence and outcomes: • Partner across the org: collaborate as a peer with the team’s senior engineers and peer Engineering Managers, and work with Product, Design, QA, Support, and infrastructure partners; keep leadership informed on progress, risks, and trade-offs. • Partner across the org: • Own the team’s overall health and effectiveness, including how well it works with the teams that depend on it and the teams it depends on. • Own the team’s overall health and effectiveness • Required Qualifications and Key Competencies • 7 + years of software engineering experience, including production systems, integrations, and operations. • 2 + years of engineering management experience - hiring, setting direction, coaching, and developing engineers across levels (with clear examples of their growth), and shaping how a team operates and delivers. • A track record of delivering complex technical work at quality, balancing feature delivery against reliability and technical investment. • Experience leading teams that own production systems - on-call, incident response, and reliability. • A track record of building inclusive, collaborative cultures grounded in psychological safety, agency, and continuous learning. • Technical credibility to guide architecture and trade-off decisions across. TypeScript and Node.js web applications and services, including customer-facing products, API design, and third-party integrations. • Hands-on background with TypeScript and Node.js, modern front-end frameworks (React or similar), and cloud infrastructure on AWS, including containerization and orchestration (Docker, Kubernetes) and CI/CD. • Excellent communication across technical and non-technical audiences; able to advocate for the team's needs and work well with peers across engineering and the business. • A data-informed approach to team health, delivery, and reliability, with good judgment about what to measure. • Comfortable leading through shifting priorities and balancing the team's capacity against what the business needs.