palantir - Forward Deployed Reliability Engineer

• Develop a deep understanding of Palantir’s products and operational processes • Go on-call, responding quickly and effectively to mission-critical incidents • Diagnose, resolve, and proactively prevent issues encountered in the field • Collaborate with internal stakeholders to increase the scalability and reliability of Foundry workflows for our customers • Identify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows • Advocate for and implement product enhancements based on insights gleaned from the field • Create clear, actionable documentation and share best practices to elevate team and company-wide reliability • Note: While active work is not required on weekends or outside business hours, you must be available to respond to critical outages during assigned on-call weeks. • ## What We Value • Ability to work independently and collaboratively to solve ambiguous technical and operational challenges • Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders • Proficiency in Python, Java, and SQL • Familiarity with parallel data processing and Spark job optimisation • Strong organisational skills and attention to detail, with the ability to prioritise effectively • Resourcefulness and creativity in fast-paced, dynamic environments • Experience with root cause analysis and documenting solutions for broader impact • Enthusiasm for hands-on problem-solving, continuous improvement, and knowledge sharing • ## What We Require • Background in Computer Science, Engineering, Information Systems, or other technical field • Life at Palantir • We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.