Zócalo Health - Director, Payor Operations

• 7–10+ years of experience in healthcare operations, payer operations, compliance, or related functions • Strong working knowledge of Medicaid managed care and payer-driven program requirements • Demonstrated experience interpreting payer or regulatory requirements and translating them into operational workflows • Experience managing multiple external stakeholders (health plans, partners) with differing requirements • Experience leading or supporting audit, QA, or compliance processes • Strong analytical skills with the ability to diagnose operational issues across execution, workflow, and capacity • Experience managing complex, cross-functional work without direct authority over execution teams • Experience working with CalAIM programs (ECM, Community Supports) • Experience working across multiple health plans simultaneously • Experience in high-growth or scaling organizations • What you can expect from Zócalo Health • Equity compensation package • Comprehensive benefits including medical, dental, and vision • Flexible PTO policy - take the time you need to recharge • $1,000 home office stipend • We provide the equipment needed for this role. • Opportunity for rapid career progression with plenty of room for personal growth. • You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. • At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.