Eucalyptus - Strategy & Operations Manager
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Requirements
• 3-4+ years in high-velocity, high-ownership environments - preferably including 2+ years in consulting/banking and 1-2 years in an strategy or operations role at a start-up • 3-4+ years in high-velocity, high-ownership environments • Exceptional problem solver with structured thinking - can break down ambiguous challenges, generate hypotheses, and test them systematically • Exceptional problem solver with structured thinking • Hands-on - not afraid of ‘rolling up the sleeves’ and getting the nitty gritty done to move projects forward • Hands-on - • Strong communication and execution focus - able to present complex ideas clearly and drive projects forward with incomplete information • Strong communication and execution focus • Product sensibility - understanding of how to design things people want, whether through formal product experience or adjacent roles • Product sensibility • High agency and comfortable with ambiguity - takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge • High agency and comfortable with ambiguity • Healthcare or regulated industry experience • Experience building propositions or products that drive behaviour change • Previous startup or scale-up experience
Responsibilities
• You will lead two or more projects at a time. Examples include: • Driving ‘special projects’ in an existing product line • Scoping and delivering cross-functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative) • Identifying and negotiating with a new brand partner (e.g., gym partnership) • Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering) • Work closely with our technology teams to define new features to resolve problems or deliver more value to our patients • Drive stakeholders forward • Contribute to the strategic planning process each Cycle to determine where the business can deliver the most patient & commercial value • Project manage major projects, ensuring stakeholders understand key requirements, deliver on time, and to a high bar • Acting as a leader’s strategic partner • Supporting a leader set-up a new reporting or operating model for key initiatives • Working with analytics to deliver performance insights and make recommendations on changes
Benefits
• Build from zero. You’ll shape a new brand and product from the ground up—and see your work in the hands of thousands of patients. • Build from zero. • Accelerate your growth. This is a chance to learn quickly, stretch your skills, and take on real ownership in a supportive, fast-moving environment. • Accelerate your growth. • Drive real outcomes - see your strategic work translate into better patient experiences and business results • Drive real outcomes • Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc. • Make real impact, fast • You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential. • You’ll be supported to accelerate your career • You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. • You’ll work with others who are incredibly passionate about what they do • We also offer a range of benefits including • Your own stake in the business with our employee options program • A monthly wellness allowance, for you to spend on whatever wellness means to you • A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself • 25 days holiday + bank holidays with an enhanced parental leave policy • A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties • Your own MacBook and more! • Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @euc.alypt.us • At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
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