Plasma - Fin Crime Ops
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Requirements
• A KYC professional with a minimum of 3+ years of experience in customer due diligence, identity verification, or onboarding compliance, ideally within a fintech, neobank, crypto, or payments environment. • A KYC professional with a minimum of 3+ years of experience • Crypto experience is non-negotiable. Whether you come from a larger organisation like Revolut or a crypto-native business, you need to understand how crypto customers behave, what crypto risk looks like, and how to assess it. This is not a role where crypto knowledge can be picked up on the job. • Hands-on with SumSub: you have used it in a production environment, not just seen a demo. You know the platform well enough to configure flows and manage exceptions without hand-holding. • Hands-on with SumSub • Experienced with Elliptic, KYT, or equivalent blockchain analytics tooling: you can interpret risk scores, understand what flags mean in context, and make defensible decisions based on on-chain data. • Experienced with Elliptic, KYT, or equivalent blockchain analytics tooling • Detail-oriented and risk-minded: you think in terms of customer risk profiles, red flags, and audit trails. You do not cut corners on documentation. • Detail-oriented and risk-minded • A clear and concise communicator: you can write a crisp, well-reasoned decision rationale and explain regulatory concepts plainly to non-compliance colleagues. • A clear and concise communicator • Comfortable in a fast-moving environment: Plasma is scaling quickly. You will need to manage volume, maintain quality, and help shape the processes that support growth. • Comfortable in a fast-moving environment • Experience with stablecoin or DeFi products and an understanding of the specific compliance challenges they present. • stablecoin or DeFi products • Familiarity with FCA registration requirements and the UK crypto regulatory landscape. • FCA registration requirement • Exposure to Chainalysis, TRM Labs, or other blockchain analytics platforms beyond Elliptic. • Chainalysis, TRM Labs • Experience designing or improving KYC workflows with an eye towards automation and scalability. • improving KYC workflows • Understanding of sanctions frameworks and exposure to high-risk jurisdiction analysis. • sanctions frameworks a • Prior involvement in regulatory exam preparation or audit support. • regulatory exam preparation or audit
Responsibilities
• Own end-to-end KYC onboarding: Manage the full customer verification lifecycle for Plasma One, from initial document collection through identity verification, risk assessment, and final approval or rejection. Conduct enhanced Due Diligence where required. • Own end-to-end KYC onboarding: • Operate SumSub and blockchain analytics tooling: Configure and manage verification flows, review auto-decision outputs, handle manual review queues, and use Elliptic/KYT to assess blockchain risk exposure and screen wallets and transactions. • Operate SumSub and blockchain analytics tooling: • Support ongoing customer monitoring: Keep customer files current, trigger periodic reviews, recalibrate risk scores, and flag changes in customer behaviour - maintaining audit-ready documentation that meets FCA and broader regulatory expectations. • Support ongoing customer monitoring: • Be the customer's point of contact through onboarding: Handle inbound queries on document requirements, verification status, and decisions, and liaise directly with customers whose applications are delayed, flagged, or declined - communicating outcomes clearly and compliantly. • Be the customer's point of contact through onboarding: • Collaborate cross-functionally and stay current on regulation: Work closely with Product, Operations, and Engineering to scale onboarding workflows, while keeping pace with UK and EU regulatory developments affecting stablecoins and digital assets. • Collaborate cross-functionally and stay current on regulation:
Benefits
• At Plasma, we give you the environment and tools to do the best work of your life. • Above market salary plus token compensation. • Premium health insurance for you and your family, fully covered by Plasma. • Monthly wellness budget, whether for the gym, therapy, sauna, or massage. • All the tools and tech you need to operate at your best. • We look after you. • Data Protection & Privacy • We are committed to protecting the privacy and security of your personal data. Any personal information you provide during the recruitment process will be processed in accordance with the General Data Protection Regulation (GDPR) and applicable local data protection laws.
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