rula - Sr. Strategic Partnership Account Manager (Remote)

• 7+ years of experience in B2B account management, customer success, or partnership management, with a strong track record of owning strategic or enterprise accounts • 5+ years owning performance-based metrics tied to account growth, retention, or utilization • 4+ years managing enterprise clients (3,000+ employees) with multiple stakeholders • Experience leading strategic planning, executive business reviews, or long-term account strategy conversations • Demonstrated ability to manage complex stakeholder environments and drive alignment across multiple decision-makers • Experience in healthcare, digital health, or working with employers, health plans, or brokers • Experience working in high-growth start up environments where structure and process are still evolving • Experience managing high-visibility or highly strategic accounts • Experience influencing senior stakeholders, including executive-level partners • Strong analytical skills and experience using CRM or data tools to guide strategy • Experience mentoring or supporting more junior team members • We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fun team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.