Parloa - Senior Agent Architect - Partner Success

• 3+ years of experience in customer-facing technical roles (e.g., Solutions Engineer, Architect, Consultant, or similar) in enterprise environments • Strong foundation in AI Agent development, including conversational design, prompt engineering, and LLM-based systems • Ability to design and, if needed, implement AI solutions, with a clear preference for guiding and enabling others • Proven ability to lead technical discussions with clients, including: • Strong communication skills with the ability to translate technical concepts into business value • Experience working with APIs, integrations, and enterprise system architectures • REST APIs, JSON/XML • API authentication (OAuth, JWT, API keys) • Data mapping and system integration patterns • Familiarity with advanced prompting techniques (e.g., few-shot, chain-of-thought) • Strong analytical and problem-solving skills, with the ability to structure complex use cases into scalable solutions • High ownership mindset with the ability to operate in ambiguous, partner-driven environments • Experience working with partners, system integrators, or channel ecosystems • Experience in enablement or training of external stakeholders • Familiarity with integration platforms (e.g., Paragon) or middleware architectures • Experience with Git, CI/CD, or custom connector development • Our Recruiting Process: • Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser • Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. • Parloa is an e-verify employer in the USA. Please click here to learn more. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.