SpryPoint - Product Intake Team Lead

• Reject poorly-defined requirements and challenge proposals when commitments aren't feasible • Shape which opportunities make it onto the SpryCIS roadmap through trend analysis and prioritization • Define what "ready" means for Epics and hold teams accountable to quality standards • Partner with Product Owner Team Leads as a peer to balance workload and coordinate complex discovery • Deliver Epics with ROM accuracy within 50% growth margin after Solution Design • Final technical review of all SOW content before contractual commitment • Coordinate multi-product SOWs with Point Solutions Group Product Manager • Surface market trends and high-value opportunities that influence product strategy • Lead discovery to uncover the real business problems behind client requests - you'll challenge "build this feature" and dig deeper to understand "solve this problem" • Facilitate discovery sessions with enterprise utility clients, Sales, and internal stakeholders • Validate business value and challenge technically-focused requests lacking clear rationale • Decide what's worth building and what's not - you're the quality gatekeeper before work enters the pipeline • Transform ambiguous requests into clear product work: What problem? What process? What outcomes? What effort? • Develop preliminary solution designs that balance client needs with technical feasibility • Generate ROM estimates that Product Owner Teams can trust and refine (target: -10% to +50% variance) • Set the standard for Epic quality across the organization • Deliver "ready" Epics that Product Owner Teams can immediately begin Solution Design • Partner with Product Owner Team Leads to balance discovery workload and tackle complex challenges together • Continuously improve handoff quality based on feedback and ROM accuracy tracking • Orchestrate SOW responses spanning SpryCIS and Point Solutions - you're the quarterback bringing it all together • Engage the right Product Owners at the right time through coordination with Product Owner Team Leads and Point Solutions Group Product Manager • Synthesize technical contributions into compelling, cohesive proposals • Manage cross-product dependencies and ensure nothing falls through the cracks • Final technical review of all SOW content - you're the last line of defense before contractual commitment • Validate technical feasibility, identify risks, and work with Sales to refine infeasible commitments • Propose viable alternatives when initial proposals need adjustment • Maintain deep SpryCIS expertise and working knowledge of Point Solutions capabilities • Drive RFP/SOW responses to meet 13-day SLA while maintaining quality • Act as trusted liaison between Sales and Product Development • Track and improve process metrics: response times, win rates, estimation accuracy • Develop Your Team Member: • Weekly coaching on discovery techniques, business value articulation, and stakeholder management • Delegate strategically while maintaining accountability for quality and delivery • Model the analytical rigor, technical depth, and collaborative approach that defines great product work • Partner with Group Product Manager on performance management and career development • Build capability to scale the team as SpryCIS grows • Spot Opportunities Others Miss: • Identify market trends and patterns across hundreds of client requests - distinguish signal from noise • Manage ProdPad ideation portal and apply scoring methods to surface high-value opportunities • Influence the SpryCIS roadmap by bringing data-driven insights to Group Product Manager and Product Owner Teams • Educate Sales on product capabilities and strategic direction • Surface quick wins that deliver immediate client value • 3+ years hands-on CIS experience - you know utility billing systems, not just product management theory • 3+ years leading discovery and requirements gathering - you've created Epics (or similar) that teams actually wanted to build from • Business value articulation - you naturally ask "what problem does this solve?" not just "what should we build?" • Cross-product coordination experience - you've successfully synthesized input from multiple teams under pressure • 1+ years people management or mentorship - you've developed others, not just done the work yourself • Technical depth - you can assess solution feasibility, review integrations, identify risks, and write specifications that developers respect • ROM estimation experience - you understand Epic-level estimation and track accuracy over time • Pattern recognition skills - you spot trends in data that others miss • Product management tools - ProdPad, Aha!, ProductBoard, or similar; experience with prioritization frameworks • Communication excellence - you facilitate discovery sessions, write clear documentation, and translate between technical and business stakeholders • Diplomatic influence - you can challenge proposals, refine unclear requirements, and guide stakeholders toward better solutions while maintaining strong relationships • Stakeholder management - you've successfully navigated complex organizations with competing priorities • Love discovery - understanding client problems energizes you more than pixel-perfect roadmaps • Thrive at intersections - you like operating between strategy and execution, not purely one or the other • Enjoy influence without full control - you shape what gets built through insight and expertise, not positional authority • Prefer hands-on influence - you'd rather shape product through great discovery work than through hierarchical authority • Like fast-paced environments - variety and urgency excite you; you don't need predictable, slow-burn projects • Want to scale your impact - you see this as a foundation to grow the team, evolve the role, or move into broader product leadership • You want to own a roadmap end-to-end (this is discovery, not delivery) • You prefer deep strategy work over tactical execution • You need predictable, low-pressure work cycles • You're looking for a large team management role (starting with 1 direct report) • You want to avoid sales-driven or client-facing work