jumpcloud - Senior Software Engineer, AI Platform
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Requirements
• 6-8+ years of experience in software engineering, with a significant focus on building and scaling platforms. • Deep Expertise in AI: Proven experience in designing, building, and deploying machine learning models and AI-driven systems in a production environment. • Platform Engineering: Strong background in platform engineering, including building reusable services, APIs, and infrastructure to support multiple teams. • Full-Stack Proficiency: Experience across the entire software development lifecycle, from requirements gathering and design to development, testing, and deployment. • Agent-Based Systems: Hands-on experience creating and managing intelligent agents or similar automated systems to perform specific tasks. • Cloud and DevOps: Extensive experience with cloud platforms (e.g., AWS, GCP, Azure) and modern DevOps practices, including CI/CD, Infrastructure as Code (IaC), and observability tools. • Strong Communication: Excellent communication and collaboration skills, with the ability to influence technical and business strategy. • Problem-Solving: A pragmatic and innovative problem-solver who can navigate ambiguity and deliver high-quality solutions. • Where you’ll be working/Location: • JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. • This role is remote in the country of Turkey / Türkiye. You must be located in and authorized to work in Turkey / Türkiye to be considered for this role. • JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Responsibilities
• Lead the Vision: Drive the strategy, planning, and roadmap for our AI platform, identifying key opportunities to integrate AI into every stage of the product development lifecycle. • Architect and Build: Design, develop, and maintain a robust and scalable AI platform. This includes creating and managing intelligent agents to automate tasks in areas such as requirements gathering, story creation, development, testing, CI/CD, and observability. • End-to-End Ownership: Take full ownership of AI initiatives, from initial ideation and proof-of-concept to deployment, monitoring, and ongoing support. • Mentor and Collaborate: Serve as a technical leader and mentor to other engineers, evangelizing AI best practices and collaborating with product managers, designers, and other engineering teams. • Drive Operational Excellence: Ensure the AI platform is reliable, observable, and secure. Develop and maintain robust CI/CD pipelines, monitoring systems, and incident response protocols. • Customer-Centric Mindset: Work closely with customer support and product teams to address customer escalations and use feedback to improve AI-driven solutions.
Benefits
• If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. • One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO • Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
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