GitLab - Senior Site Reliability Engineer, Database Excellence
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Requirements
• Hands-on experience running PostgreSQL in high-growth, large production environments, including both self-managed infrastructure and database-as-a-service platforms. • Expertise with infrastructure automation and configuration management tools such as Ansible, Terraform, Chef, or Puppet to automate operational tasks and drive system reliability. • Solid understanding of SQL, PL/pgSQL, data modeling, and data structure design; ability to analyze PostgreSQL internals to troubleshoot and optimize systems. • Experience working in large-scale, distributed SaaS production environments where you've managed reliability, performance, and scalability challenges at significant scale. • Strong written communication skills and commitment to documentation; you thrive in remote, asynchronous environments and share knowledge effectively across your team. • Proactive, hands-on approach where you identify issues, take ownership of solutions, and contribute improvements to infrastructure and code. • Capability to mentor junior team members and develop deep expertise in your domain areas, then share that knowledge to help others grow. • Backend engineering experience with languages such as Ruby or Go, and/or familiarity with OLAP databases like Clickhouse. • Familiarity with Kubernetes and operators for managing database infrastructure and stateful services in containerized environments. • We're responsible for building, running, and evolving the entire lifecycle of the PostgreSQL database engine that powers GitLab.com. You'll be part of our team focused on owning the reliability, scalability, performance, and security of our database infrastructure and supporting services. GitLab.com is one of the largest single-tenancy open source SaaS sites on the internet, which means your work directly impacts hundreds of thousands of concurrent users worldwide. We operate in a fully distributed, asynchronous environment across multiple regions, collaborating on everything from database automation and infrastructure design to incident response and capacity planning. You'll be solving novel challenges at scale, from implementing observability stacks that predict capacity needs to designing the infrastructure components that allow GitLab to scale reliably. We continuously seek to reduce complexity and improve efficiency by leveraging cloud vendor managed products and services where appropriate, ensuring GitLab.com remains a best-in-class production environment. • For more on how we operate, see Database Excellence Team Handbook Page. • The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Responsibilities
• Automate operational tasks across all environments, from package updates and configuration changes to provisioning of user-facing services, so manual effort becomes the exception, not the rule. • Design and maintain PostgreSQL database infrastructure components that allow GitLab.com to scale reliably while supporting hundreds of thousands of concurrent users. • Respond to production incidents and platform emergencies, working with peer SREs to diagnose and resolve database-related issues quickly and thoroughly. • Build observability systems that monitor database health, predict capacity needs based on usage patterns, and alert on symptoms rather than outages. • Develop and ship database performance solutions in collaboration with product and engineering teams, including query optimization, migration reviews, and infrastructure recommendations. • Create self-service tools and automation, using Terraform, Ansible, Chef, and GitLab ChatOps, that empower engineering teams to manage their own database interactions safely. • Document decisions, learnings, and operational procedures so that knowledge becomes repeatable actions and eventually becomes automation. • Participate in regularly scheduled on-call rotations to ensure GitLab.com remains operational during off-hours and weekends when necessary.
Benefits
• $124,300 - $266,400 USD • How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines:
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