PointClickCare - Sr. Product Manager - Senior Living

• Own product strategy, roadmap, and execution for your portion of the Senior Living products. • Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user. • Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery. • Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities. • Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve. • Identify, communicate, and bring the right people together to manage risks timely and effectively. • Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration. • Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. • Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. • Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible. • Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. • Understand the broader product portfolio and how solutions work together to create value for customers. • Participate in industry events, and lead customer and partner facing engagements as a product expert. • Understand competitive landscape. • Inspire, energize, and motivate cross-functional teams.