willow-health - Senior QA Generalist
Requirements
• 5+ years of experience in a software QA role, with demonstrated depth in both manual testing and test automation. • Strong proficiency with JavaScript/TypeScript, including modern features like async/await and Promises. • Hands-on experience with a JS-based testing framework (e.g., WebdriverIO, Playwright, or Cypress): ability to write and debug tests, configure framework config files, and leverage services and reporters. • Solid understanding of the Page Object Model (POM) and experience architecting scalable automation frameworks from the ground up. • Strong manual testing skills: ability to create detailed test plans, write thorough test cases, and perform rigorous exploratory testing without relying solely on automation. • Experience with API testing tools and concepts (Postman, REST Assured, or libraries like Axios) including validating request/response payloads and status codes. • Proficiency with Git and version control workflows including branching strategies, pull requests, and resolving merge conflicts. • Experience integrating automated tests into CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI) and maintaining pipeline health. • Experience with performance or load testing tools (e.g., k6, JMeter, Lighthouse). • Familiarity with accessibility testing standards (WCAG) and tooling (axe, WAVE). • Background in healthcare, ecommerce, or regulated product environments. • Experience with mobile testing (iOS/Android) via Appium or similar frameworks. • Exposure to visual regression testing tools (Percy, Applitools).
Responsibilities
• Manual & Exploratory Testing • Design and execute comprehensive test plans, test cases, and exploratory test sessions for web and mobile applications. • Perform functional, regression, smoke, and UAT testing across all stages of the development lifecycle. • Identify, document, and track bugs with clear reproduction steps, screenshots, and severity assessments. • Collaborate closely with product managers and developers to deeply understand features and surface quality risks early. • Test Automation • Design, build, and maintain clean, reliable, and scalable automated tests for our web applications using WebdriverIO and TypeScript/JavaScript. • Implement the Page Object Model (POM) and create reusable components and utilities to keep our automation codebase DRY (Don’t Repeat Yourself). • Handle complex automation scenarios involving iFrames, multiple windows, and asynchronous operations; implement effective wait strategies to eliminate flakiness. • Develop and integrate API tests (using tools like Axios/node-fetch or Postman) within the WebdriverIO framework to ensure comprehensive end-to-end coverage. • CI/CD & Quality Infrastructure • Integrate automation scripts into CI/CD pipelines (GitHub Actions, Jenkins, or GitLab CI); analyze results, troubleshoot failures, and maintain quality gates for every release. • Contribute to test strategy decisions including tooling selection, coverage prioritization, and shift-left quality practices. • Define and track QA metrics (defect density, test coverage, automation rate) to communicate quality health to stakeholders. • Collaboration & Leadership • Work closely with developers and product managers in an Agile/Scrum environment; participate in sprint planning, story refinement, and retrospectives from a quality lens. • Conduct and participate in code reviews for automation code, advocating for testing best practices across the team. • Mentor junior QA team members, sharing knowledge on testing techniques, automation approaches, and quality mindset. • Drive continuous improvement of QA processes, documentation, and tooling to scale quality across a growing product surface.
Benefits
• Flexible hours with meetings taking place in EST • Work wherever you choose • Fun and casual work environment • Employee engagement activities and virtual gatherings • We are a diverse, global team! 🌍
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