SMA America - Root Cause Engineer, Medium Voltage

• Ensure analyses are evidence-based, documented in compliance with standards, global processes, and aligned with the requirements of internal and external stakeholders. • Perform and participate in technical failure and data analyses. • Collaborate with interdisciplinary and international teams to implement sustainable corrective and preventive actions. • Conduct initial field analyses, technical evaluations on site, and provide consultations. • Create detailed failure descriptions and collaborate with headquarters to advise and support other functions. • Recognize and document existing known failure patterns and provide technical expertise to resolve them. • Collaborate closely with Customer Quality, Supplier Quality, and regional functions. • Maintain close collaboration with the analysis unit at SMA headquarters as well as with the application engineering unit in the U.S. • Execute, monitor, and evaluate corrective actions and measures implemented by the service team or suppliers. • Travel to Rocklin-based offices, customer sites, and tradeshows as needed. • Other duties as may be required or assigned. • REQUIRED RELEVANT PROFESSIONAL EXPERIENCE • Bachelor's degree in engineering or electrical engineering (Master's preferred) or related field, or similar education. • Minimum 7 years of experience in research and development (R&D), technical failure analysis, and a background in quality management and customer relations. • Technical expertise in medium voltage systems, transformer switchgear, electrical systems, converters, and hermetically sealed equipment. • Expertise in the 8D method for corrective action and quality tools including 5-Why, Ishikawa diagramming, and Pareto analysis. • Experience in solar, automotive, aerospace, electronics, or similar regulated industries. • Ability to present quality findings and corrective actions to mid and senior-level management boards. • Working knowledge of JIRA, Salesforce, SAP, and CRM is a plus. • Background or sourcing experience with companies such as ABB, GE, Magnatec, Powin, or Eaton Transformers is a plus. • Excellent communication and cross-functional collaboration skills across international teams. • Acts with an entrepreneurial and solution-oriented mindset. • Ability to travel regularly. • Proficiency in the English language, both written and verbal, is required. Proficiency in German is a plus. • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.