Palantir Technologies - Incident Management Engineer
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Requirements
• Comfort working in a fast paced environment. • Ability to work both independently and make decisions under minimal direction, as well as collaborate as part of a team. • Experience with scripting, automation, or data analysis a plus. • What We Require • Background in Computer Science, Engineering, Information Systems, or other technical field. • Willingness and interest to travel to other Palantir locations as needed. • Life at Palantir • We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
Responsibilities
• Develop a deep understanding of Palantir’s product and delivery ecosystem. • Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers. • Diagnose, resolve, and prevent issues encountered in the field. • Reduce the operational overhead of responding to critical incidents at Palantir through investments in tooling, process, and automation. • Take part in a 24/7 on-call rotation responsible for coordinating Palantir’s response to mission-critical incidents, ensuring efficient resolution with minimal customer impact.
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