Hightouch - AI Operations, GTM
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Requirements
• You've probably already built something with Clay or Claude that nobody asked you to build • You've worked in RevOps, GTM Operations, or Solutions Engineering and understand how go-to-market teams actually operate day-to-day • You're a learner first. You stay on top of AI releases, you experiment constantly, and you get excited when a new model drops because you immediately see how it applies • You're also a natural teacher. You can take something complex and make it click for a rep who just wants to know how to close faster • You're comfortable with APIs, prompts, and stitching tools together • You thrive when there's no playbook. This role is new and you'll be writing the rules as you go • Experience building enrichment and outreach workflows with Clay • Experience building with Claude, including skills, custom prompts, and agentic workflows • Familiarity with knowledge graphs and building AI context layers (Glean, vector search, RAG systems) • Background at a data or developer tools company • Experience with Hightouch or the composable CDP / data activation ecosystem • You've run internal enablement or training programs before and people actually showed up to the second session
Responsibilities
• Audit GTM workflows across sales, marketing, and CS to identify high-impact opportunities for AI and agentic automation. • Design and build agentic workflows using tools like Clay, Claude, and Hightouch that replace manual busywork and accelerate pipeline • Own the AI context layer. Build and maintain Claude skills, Glean knowledge resources, knowledge graphs, and other systems that make our AI tools smarter over time • Stay obsessively current on new AI releases, models, and tooling. Prototype fast, cut what doesn't work, and bring what does back to the team • Lead enablement across GTM teams. Train reps, marketers, and CSMs on new AI-powered workflows and drive sustained adoption. • Work closely with the RevOps and Systems team to make sure everything you build plugs cleanly into the existing stack
Benefits
• Hightouch's on-target earnings range for this position is $160,000 - $200,000 USD per year. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window. • E-Verify Statement • E-Verify Statement • Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.E-Verify NoticeE-Verify Notice (Spanish)Right to Work NoticeRight to Work Notice (Spanish)
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